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Extended Stay America - Columbia - Northwest/Harbison
- Hotels
- Irmo, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1170 Kinley Rd., Irmo, SC, 29063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff checking me in was not very friendly & didn’t tell me where anything was except the elevator. I didn’t even know there was a pool. Room was clean & spacious. I would have appreciated a little conditioner with the shampoo but otherwise great stay. I would definitely stay again
Business response:
Thank you for being our guest. We are delighted to read you liked the spaciousness of your room and that you had a great stay with us. However, we apologize for the service issue you experience at check-in. Your feedback has been discussed with the head of our Front Office department in an effort to improve our service level. Your review is appreciated, and we look forward to hosting you at Extended Stay America. Sincerely, Hotel Management
Very good
Business response:
Randy, thank you for your kind words about Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
The room was spacious and nice. I didn’t like how I had to stand there and wait while the workers was sitting down talking.
Business response:
Thank you for choosing Extended Stay America. We are glad you had an overall great stay, and you liked your comfortable suite. However, we are sorry for the inconvenience you had. We value your feedback and hope to see you again soon. Sincerely, Hotel Management
Nice hotel It was was a nice clean hotel. Customer service was great.
Business response:
Thank you for the fantastic feedback about your stay at Extended Stay America. We are delighted to know you were impressed with our well-kept property and that our associates surpassed your expectations. We appreciate the outstanding review and look forward to your future visit. Sincerely, Hotel Management
First let me state that I know check in is at 3pm. However I drove 3 plus hours so I figured it wouldnt hurt to ask if I can go ahead and check in. At around 130pm I stood at the
They should should not advertise free breakfast when it’s just a coffee bar. My husband and I were very disappointed. The manager told us she would never advertise what they give as breakfast but would refer to it as a coffee bar. It was misleading and I never would have chosen this property had I known we were gonna leave hungry!
Business response:
Thank you for being our guest. We know how important it is to start your day off right with a good breakfast, so we are sorry our selections at our complimentary grab-and-go breakfast didn't live up to your expectations. We will certainly pass along your feedback to the appropriate team regarding food and beverage selections at our hotel. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbia - Northwest/Harbison
How is Extended Stay America - Columbia - Northwest/Harbison rated?
Extended Stay America - Columbia - Northwest/Harbison has a 4.3 star rating with 1,257 reviews.
When is Extended Stay America - Columbia - Northwest/Harbison open?
Extended Stay America - Columbia - Northwest/Harbison is open now. It will close tomorrow at 12:00 a.m.