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Extended Stay America - Columbia - Northwest/Harbison
- Hotels
- Irmo, SC
About this business
Location details
1170 Kinley Rd., Irmo, SC, 29063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good place to stay, very kind staff, the please was clean
Business response:
Thank you for the fantastic feedback about your stay at Extended Stay America. We are delighted to know you had a great stay and that you were impressed with the cleanliness of our property. We appreciate the outstanding review and look forward to your future visit. Sincerely, Hotel Management
Location is convenient to many stores and restaurants.
Business response:
Thank you for the wonderful feedback of Extended Stay America. We are delighted to know you had a great stay and that you were impressed with our ideal location close to many places. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management
Room is very clean only problem is the stove barly work staff very friendly
Business response:
Keyshia, thank you for being our guest at Extended Stay America. We are delighted to know you were impressed with the cleanliness of our accommodations and that you appreciated our associates. It was our pleasure hosting you, and we look forward to your next visit. Sincerely, Hotel Management
Stay America I waited at the counter in the lobby to check in approximately 10 minutes. I saw the hostess on the side. She did not say, "I'll be with you in a minute." When she finally came to the counter, she seemed to be in a bad mood and was not welcoming. The room was clean and everything else was excellent.
Business response:
Thank you for being our guest at Extended Stay America. We are sorry you did not have a positive experience with our front desk associate. Be assured, we have shared your comments with this associate to be more diligent going forward. However, we are happy to know you liked our accommodations and had a pleasant visit. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Overall conditions of the room and facilities were good. Room had a slight odor to it, but nothing I couldn’t bare with. Breakfast was literally a grab and go and not your typical continental breakfast style. Overall I was pleased and would return.
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy that overall you enjoyed your stay at our hotel. Thank you once again, and we hope to welcome you back soon. Sincerely, Hotel Management
It was a really nice place. We got there late due to driving alot. They gave us a room and when we walk into it there was someone already there and it scare us and we had to take our luggage all the way down again to get a room which had a further walk because a elevator was down
Business response:
Helena, thank you for your review. We apologize for the difficulties you faced while you were here. Though we are confident these were isolated incidents, we’re reviewing this with our staff to make sure such scenarios are prevented from happening again. We understand the frustration and sincerely hope you will provide us another opportunity to serve you. Sincerely, Hotel Management
I booked my room on Expedia, but when i arrived, the room I booked wasn’t available. Once we got that squared away, I went in the room and noticed that the shower wasn’t cleaned. There was suds and dirt left from the previous guest. The lady at the front desk came to my room and personally cleaned the bathroom. I will not stay at this location again!
Business response:
Keona, thank you for your comments. We are sorry for the reservation issue you encountered upon arrival and regret the cleanliness issue you had in the bathroom. We have shared your review with our associates and assure you we are taking every possible measure to correct our shortcomings. Please will consider a return visit. We will do everything we can to make sure your next stay is great! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbia - Northwest/Harbison
How is Extended Stay America - Columbia - Northwest/Harbison rated?
Extended Stay America - Columbia - Northwest/Harbison has a 3.5 star rating with 1,887 reviews.
When is Extended Stay America - Columbia - Northwest/Harbison open?
Extended Stay America - Columbia - Northwest/Harbison is open now. It will close tomorrow at 12:00 a.m.