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Extended Stay America - Columbia - Northwest/Harbison
- Hotels
- Irmo, SC
About this business
Location details
1170 Kinley Rd., Irmo, SC, 29063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very good
Business response:
Randy, thank you for your kind words about Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
The room was spacious and nice. I didn’t like how I had to stand there and wait while the workers was sitting down talking.
Business response:
Thank you for choosing Extended Stay America. We are glad you had an overall great stay, and you liked your comfortable suite. However, we are sorry for the inconvenience you had. We value your feedback and hope to see you again soon. Sincerely, Hotel Management
Nice hotel It was was a nice clean hotel. Customer service was great.
Business response:
Thank you for the fantastic feedback about your stay at Extended Stay America. We are delighted to know you were impressed with our well-kept property and that our associates surpassed your expectations. We appreciate the outstanding review and look forward to your future visit. Sincerely, Hotel Management
Property was clean and quiet. Facilities were clean and well maintained
Business response:
Thank you for sharing your experience with us. We are so pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our well-kept property and peaceful environment. We look forward to welcoming you back soon. Sincerely, Hotel Management
Let me start by saying the staff was super friendly and for us it was very clean.. The staff was very helpful with extra towels and blankets and even silverware. The front desk staff was outstanding. I only had a couple issues. The pool was dirty need vacuumed but it is a very good sized pool. The only thing for the continrntal breakfast was packed muffins, granola bard and coffee. Very little of the food. The bathtub felt like it was falling through the floor. There was no coffee pot in the room either. Little things that w... read more
Business response:
It was a pleasure to have you as our guest Extended Stay America. We are delighted to read you liked our well-kept property and the friendly staff provided by our staff. Your observation will be shared with the appropriate team members, so we can take action to prevent these issues from happening again. We look forward to welcoming you back on your next trip. Sincerely, Hotel Management
First let me state that I know check in is at 3pm. However I drove 3 plus hours so I figured it wouldnt hurt to ask if I can go ahead and check in. At around 130pm I stood at the
They should should not advertise free breakfast when it’s just a coffee bar. My husband and I were very disappointed. The manager told us she would never advertise what they give as breakfast but would refer to it as a coffee bar. It was misleading and I never would have chosen this property had I known we were gonna leave hungry!
Business response:
Thank you for being our guest. We know how important it is to start your day off right with a good breakfast, so we are sorry our selections at our complimentary grab-and-go breakfast didn't live up to your expectations. We will certainly pass along your feedback to the appropriate team regarding food and beverage selections at our hotel. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbia - Northwest/Harbison
How is Extended Stay America - Columbia - Northwest/Harbison rated?
Extended Stay America - Columbia - Northwest/Harbison has a 3.5 star rating with 1,887 reviews.
When is Extended Stay America - Columbia - Northwest/Harbison open?
Extended Stay America - Columbia - Northwest/Harbison is open now. It will close tomorrow at 12:00 a.m.