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Extended Stay America - Columbia - Northwest/Harbison
- Hotels
- Irmo, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1170 Kinley Rd., Irmo, SC, 29063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No cooking ware or plates etc The hotel is fine. The problem is, I paid 614 bucks for the week, and that is for the convenience of having a kitchen, which is great, but the problem is they didn’t have plates, or pots and pans until the last night I was there so I had to eat out every single meal. Terrible
Business response:
Mark, thank you for your review. We're glad to know overall you had a pleasant time with us, but we're sorry for the inconvenience you experienced due to the shortage of the in-room amenities. We are reviewing this situation with our staff to ensure these items are always well-stocked. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
Breakfast was a joke. Only bars and muffins and we had to ask for muffins
Business response:
Thank you for being our guest. We are sorry for the disappointment you had with our breakfast. Your concern will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. On a positive note, your overall rating suggests you had a comfortable stay, and we hope these positive aspects of your visit will help you choose us again in the future. Sincerely, Hotel Management
I cannot find any good things. Very noisy refrigerator. Very old bed sheets.
Business response:
Thank you for posting a review of your recent stay with us. We want all of our guests to enjoy their stay, and we apologize for any inconveniences you experienced. On a future visit, we would be very appreciative if you would alert the front desk of any issues so they can be resolved immediately. Our entire team is dedicated to ensuring a positive experience for our guests while they are away from home. Thank you again for your feedback, and we would love to welcome you back soon. Sincerely, Hotel Management
Location, close to a variety of restaurants and shops.
Business response:
Thank you for choosing Extended Stay America on your trip to our city. We are delighted to know you had a great stay with us and that you were impressed with our location as it was close to many restaurants and shopping venues which made for a memorable visit. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Guest room suite needs some TLC Expected to have coffee maker, dishes, etc in the room since it’s an extended stay hotel. No of the above no hangers in closet. Bathroom tub was peeling from being refinished. Bathroom sink did not drain and the living room tv reception was spotty at best. No remotes were found for the bedroom TVs
Business response:
Thank you for your feedback. We apologize for the maintenance issues you encountered and for your disappointment. We are working with the appropriate departments to make sure all procedures are being followed, so this does not happen again. Please know, the coffee maker and kitchenware for your suite is available and kept at the front desk to ensure cleanliness. We appreciate your feedback and hope to see you again soon on your next visit this way. Sincerely, Hotel Management
No pool working was advertised as pool...................
Business response:
Thank you for selecting us. Although your rating suggests your stay was a pleasant one, we are sorry for the disappointment you had with concerning the pool. Please know we will verify the information on the website is current and accurate so our guests are aware of our offerings. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbia - Northwest/Harbison
How is Extended Stay America - Columbia - Northwest/Harbison rated?
Extended Stay America - Columbia - Northwest/Harbison has a 4.3 star rating with 1,257 reviews.
When is Extended Stay America - Columbia - Northwest/Harbison open?
Extended Stay America - Columbia - Northwest/Harbison is open now. It will close tomorrow at 12:00 a.m.