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Extended Stay America - Columbia - Northwest/Harbison
- Hotels
- Irmo, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1170 Kinley Rd., Irmo, SC, 29063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I was very please witb my stay at this hotel this is my second time in the same room
Business response:
Thank you for returning to Extended Stay America. There is no better compliment than a guest who keeps coming back time after time! We are so glad you continue to enjoy our hospitality. We value your feedback and look forward to your next stay. Sincerely, Hotel Management
This hotel was close to the zoo which was convenient. One of the bes linens were dirty. And the staff at check in was helpful giving us new linen. But the manager the next morning made a bunch of excuses.
Business response:
Thank you for being our guest. We are pleased to know our location worked well for your needs and that you had a pleasant visit. However, we are sorry you didn't experience the best from one of our associates. We have followed up with our team to make sure we do not disappoint you in the future. Thanks again, and we hope to welcome you back in the future. Sincerely, Hotel Management
Front Desk associate was very plesant. Breakfast was a big dissappointment.
Business response:
Thank you for writing such a review about your experience at Extended Stay America. We were happy to read about the excellent service you received from our front desk associate and how our actions exceeded your expectations. Please be assured we will share your comments with the staff mentioned. However, we regret your disappointment with the breakfast and will share this with our Brand Leaders for future implementation. We appreciate your feedback and look forward to your return visit. Sincerely, Hotel Management
End of May booking Although I booked a 2 bedroom suite, instead I was given two rooms. This is the third time this has happened. What is the point in reserving a 2 bedroom suite if we are continually switched at the last minute? Not sure if I will choose this place again.
Business response:
Jeannie, thank you for sharing the specifics of your stay with us. Please accept our apologies for the reservation mix-up. We will investigate what went wrong in your instance. Although what happened is not typical, we obviously have room to improve and we assure you we will. Thank you for being our guest. We hope to have the chance to make it up to you on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbia - Northwest/Harbison
How is Extended Stay America - Columbia - Northwest/Harbison rated?
Extended Stay America - Columbia - Northwest/Harbison has a 4.3 star rating with 1,257 reviews.
When is Extended Stay America - Columbia - Northwest/Harbison open?
Extended Stay America - Columbia - Northwest/Harbison is open now. It will close tomorrow at 12:00 a.m.