This profile has been claimed by the business owner or representative.
Extended Stay America - Columbia - Northwest/Harbison
- Hotels
- Irmo, SC
About this business
Location details
1170 Kinley Rd., Irmo, SC, 29063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Property was Very clean and quiet. Coffee was good too
Business response:
Thanks for being our guest at Extended Stay America. We are delighted to read you enjoyed the coffee we serve and had a comfortable stay. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Great price for this decent hotel. Needs to improve on breakfast as there was only granola bars. Other than that great place to stay a night.
Business response:
Rose, we appreciate you choosing to stay at Extended Stay America and taking time to write a review. It's great to know you had an enjoyable stay and you found us to be a good value. We will make note of your feedback as we plan our breakfast offerings. Your feedback is appreciated, and we hope you will visit us again. Sincerely, Hotel Management
I liked the space of the room. Unfortunately, there was a spidee in one of the windows. Other than that, my time there was pleasant.
Business response:
Thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Had know Hot water in one room faucet fell of in bathroom sidnt see where there was a breakfast like it says
Business response:
Please accept our sincere apology for the difficulties you encountered with your room. We appreciate you bringing these issues to our attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay, and this time we really missed the mark. We truly regret the inconvenience it caused. We hope you will reconsider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management
No cooking ware or plates etc The hotel is fine. The problem is, I paid 614 bucks for the week, and that is for the convenience of having a kitchen, which is great, but the problem is they didn’t have plates, or pots and pans until the last night I was there so I had to eat out every single meal. Terrible
Business response:
Mark, thank you for your review. We're glad to know overall you had a pleasant time with us, but we're sorry for the inconvenience you experienced due to the shortage of the in-room amenities. We are reviewing this situation with our staff to ensure these items are always well-stocked. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
Breakfast was a joke. Only bars and muffins and we had to ask for muffins
Business response:
Thank you for being our guest. We are sorry for the disappointment you had with our breakfast. Your concern will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. On a positive note, your overall rating suggests you had a comfortable stay, and we hope these positive aspects of your visit will help you choose us again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbia - Northwest/Harbison
How is Extended Stay America - Columbia - Northwest/Harbison rated?
Extended Stay America - Columbia - Northwest/Harbison has a 3.5 star rating with 1,887 reviews.
When is Extended Stay America - Columbia - Northwest/Harbison open?
Extended Stay America - Columbia - Northwest/Harbison is open now. It will close tomorrow at 12:00 a.m.