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Extended Stay America - Columbia - Northwest/Harbison
- Hotels
- Irmo, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1170 Kinley Rd., Irmo, SC, 29063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Guest room suite needs some TLC Expected to have coffee maker, dishes, etc in the room since it’s an extended stay hotel. No of the above no hangers in closet. Bathroom tub was peeling from being refinished. Bathroom sink did not drain and the living room tv reception was spotty at best. No remotes were found for the bedroom TVs
Business response:
Thank you for your feedback. We apologize for the maintenance issues you encountered and for your disappointment. We are working with the appropriate departments to make sure all procedures are being followed, so this does not happen again. Please know, the coffee maker and kitchenware for your suite is available and kept at the front desk to ensure cleanliness. We appreciate your feedback and hope to see you again soon on your next visit this way. Sincerely, Hotel Management
No pool working was advertised as pool...................
Business response:
Thank you for selecting us. Although your rating suggests your stay was a pleasant one, we are sorry for the disappointment you had with concerning the pool. Please know we will verify the information on the website is current and accurate so our guests are aware of our offerings. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
I was very please witb my stay at this hotel this is my second time in the same room
Business response:
Thank you for returning to Extended Stay America. There is no better compliment than a guest who keeps coming back time after time! We are so glad you continue to enjoy our hospitality. We value your feedback and look forward to your next stay. Sincerely, Hotel Management
This hotel was close to the zoo which was convenient. One of the bes linens were dirty. And the staff at check in was helpful giving us new linen. But the manager the next morning made a bunch of excuses.
Business response:
Thank you for being our guest. We are pleased to know our location worked well for your needs and that you had a pleasant visit. However, we are sorry you didn't experience the best from one of our associates. We have followed up with our team to make sure we do not disappoint you in the future. Thanks again, and we hope to welcome you back in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbia - Northwest/Harbison
How is Extended Stay America - Columbia - Northwest/Harbison rated?
Extended Stay America - Columbia - Northwest/Harbison has a 4.3 star rating with 1,222 reviews.
When is Extended Stay America - Columbia - Northwest/Harbison open?
Extended Stay America - Columbia - Northwest/Harbison is open now. It will close tomorrow at 12:00 a.m.