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1170 Kinley Rd., Irmo, SC, 29063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your rating. Your total satisfaction is always our top priority, and I am sorry we failed to deliver that. We hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
Everything was very nice, Angela the front desk attendant was helpful, patient and kind. Room was clean and comfortable.
Business response:
Thank you for your review filled with so many kind comments! We are thrilled to hear you had a great stay with us at Extended Stay America. Thank you for mentioning our staff, especially Angela. She is a true asset to our team, and we will be sure to share your compliments. Again, thank you for your feedback, and we hope to see you again soon! Sincerely, Hotel Management
Our 2nd time here and so far so good. It was our 2nd time to stay here. The hotel staff at the front desk are easy to deal with. The hotel is clean and spacious. It's comfortable to stay with too even with kids.
Business response:
Thank you for taking the time to share your experience at Extended Stay America. We are delighted to know you liked your well-appointed room and were impressed with the courteous service provided by our staff. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Ramona, thank you for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
Website said buffet breakfast but in fact was only muffins, oatmeal and coffee
Business response:
Thank you for being our guest. We are sorry for the disappointment you had with our breakfast offerings. Our booking website clearly says that we offer our guests with free on-the-go breakfast. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
I like thays clean, friendly staff, its quiet. Will stay there again when I go back to South Carolina. Its our second time therr and have no issues
Business response:
Thank you for the 5-star review of Extended Stay America. We are thrilled to know you liked our well-maintained property and that our courteous staff made your stay a home-like one. On behalf of everyone here, we thank you for the recognition and invite you to visit us again soon. Sincerely, Hotel Management
Overall the stay wasn’t bad , but there was stuff left under the bed and one of the chairs from previous people who stayed in the room, there wasn’t any ice , and lastly I don’t think the pool should have been closed being that the weather was great but everyone enjoyed themselves an that’s all that really matters.
Business response:
Thank you for choosing Extended Stay America for your needs. We are delighted to know you had a pleasant stay with us and that our offerings were to your satisfaction. Your feedback regarding the oversight is shared with our housekeeping team for review and to action. t was a pleasure serving you, and we look forward to seeing you again soon. Sincerely, Hotel Management
very very good service i like this website i m always used it
Business response:
Thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved your stay. We look forward to sharing your comments with our team. Thank you for choosing Extended Stay America. We hope to welcome you again soon! Sincerely, Hotel Management
Extended Stay America - Columbia - Northwest/Harbison has a 3.5 star rating with 1,887 reviews.
Extended Stay America - Columbia - Northwest/Harbison is open now. It will close tomorrow at 12:00 a.m.