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Extended Stay America - Columbia - Northwest/Harbison
- Hotels
- Irmo, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1170 Kinley Rd., Irmo, SC, 29063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Pool was not up and running, TV wasn't working right. Staff was friendly but could have been a little more helpful.
Business response:
Sunshine, thank you for sharing your feedback. We sincerely apologize that we couldn’t meet your expectations for an excellent stay. Your feedback for the television set and the service are discussed with our team in an effort to improve our performance going ahead. We hope the positive aspects of your stay will bring you back to us. Sincerely, Hotel Management
Price was great but room could’ve been better updated. There were items in the room that was poorly condition which could’ve been easily fixed to make the room look cleaner and more pleasing. For example, the paper towel holder was old and rusty. It was a double toilet paper holder and one side was broke.
Business response:
Youa, thank you for being our guest at the Extended Stay America. Although you liked our affordable prices, we are truly sorry that your room was not up to par. We appreciate you bringing this to our attention and want to assure you we are working to address these issues. We hope you will consider a return visit as we would love the opportunity to make it up to you. Sincerely, Hotel Management
Business response:
James, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Nice hotel for lower price I have stayed here a few times while traveling from out of state. The last time I was on the first floor and the shower was warm but didn’t get really hot. Other than that, it was a comfortable stay and the staff is very friendly
Business response:
Donna, thank you for being our guest. We are pleased you overall enjoyed your stay and liked our service. However, we are sorry for the plumbing issue you experienced while here. Your feedback will share your feedback with our maintenance team. We hope to have another opportunity to welcoming you back soon for a much better experience. Sincerely, Hotel Management
Overnight Fishing Trip Stay Stayed overnight so we could get started fishing at Lake Murray early. Four of us stayed in a suite comfortably. Close to good food and within a couple of miles of the lake. We will return again.
Business response:
Floyd, thank you for taking the time to review your stay at Extended Stay America. It is delightful to know you liked your comfortable room and that our location was convenient for your needs. We appreciate your great feedback and hope to have you as our guest again. Sincerely, Hotel Management
Good size room. Clean but bath tub had mildew
Business response:
Pam, thank you for staying at Extended Stay America. We are glad to know you were happy with the spaciousness of your room and that you had a nice stay. Your feedback has been shared with the housekeeping team, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Jackie, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your perfect rating and hope to see you again soon. Sincerely, Hotel Management
nice hotel and good location. We reserved a king bed but was told at check-in that our king room was not available. They overbooked for king rooms!!
Business response:
Thank you for staying with us. Although you liked our convenient location, we are sorry that we failed to accommodate you with the room of your choice. We would love to welcome you back and provide you with the room of your preference on your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbia - Northwest/Harbison
How is Extended Stay America - Columbia - Northwest/Harbison rated?
Extended Stay America - Columbia - Northwest/Harbison has a 4.3 star rating with 1,222 reviews.
When is Extended Stay America - Columbia - Northwest/Harbison open?
Extended Stay America - Columbia - Northwest/Harbison is open now. It will close tomorrow at 12:00 a.m.