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Extended Stay America - Columbia - Northwest/Harbison
- Hotels
- Irmo, SC
About this business
Location details
1170 Kinley Rd., Irmo, SC, 29063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Our Stay The room was clean but the kitchen was dated. There was also a pipe that busted so there was a lot going on on the second floor with a hole in the ceiling, constant noise and dirty floor and constant vacuuming and maintenance people talking.
Business response:
Alicia, thank you for sharing your nice rating. Although you had a pleasant stay we apologize for the disturbance caused to you by the noise created by our teams while handling the maintenance issue. Your feedback will be used to deliver much more restful stay to our guests in the future. Thanks once more for your review, and we look forward to your next stay. Sincerely, Hotel Management
Couple Getaway Our stay was great! Room was clean. Spacious enough for a weekend getaway. This was my 3rd stay and I’ll stay again soon.
Business response:
Thank you for your recent return to Extended Stay America. It is wonderful to know we were able to provide you with another outstanding stay! We graciously appreciate your comments your room. It was our pleasure having you visit with us, and we look forward to the next time. Sincerely, Hotel Management
Clean room and spacious. Staff was friendly and helpful
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
I enjoy each stay. I would recommend this hotel to anyone it's clean, the studio is enough room for anyone. It's two red lights up from Harbinson Blvd. Although they do require a $100 dollar deposit when using the hotels app.
Business response:
Thank you for returning to Extended Stay America, as it is the best compliment we could receive! We hope to welcome you for many more visits, and we look forward to serving you whenever your travels bring you to Columbia. Sincerely, Hotel Management
The room was spacious, with a nice bed for the price. However, some lights were not working, and the bathroom sink was clogged and was never fixed.
Business response:
Nika, thank you for choosing Extended Stay America. We're glad to know you liked your comfortable room and that you were pleased with our affordable rates. However, we're sorry for the maintenance issues you encountered in your room. We have discussed your feedback with the concerned team to fix the problem immediately. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
The hotel was nice. The room and bed was cozy and comfortable. We wish there were complimentary breakfast but saw a cracker barrel next door. Overall, our stay was great!
Business response:
Monica, thank you for choosing Extended Stay America for your needs. It is a delight to know you were happy with the comfort of your well-appointed room and that you experienced a good night’s sleep in your comfy bed. Thank you once again for the review, and we look forward to welcoming you back for an exceptional stay. Sincerely, Hotel Management
Room and hotel were clean, staff was friendly. The only complaint we have is that the people next to us were excessively loud at 1am and it was difficult to sleep with all the noise.
Business response:
Alexandra, thank you for being our guest at Extended Stay America. It’s a pleasure to know you liked your well-kept room and were impressed with our courteous associates. However, we are sorry your sleep was disturbed due to noise. We wish we had the opportunity to address the problem while you were here as we would have done our best to ensure you were comfortable. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
When I check in the lady was so sweet. I would come back and stay.
Business response:
Thank you for staying at Extended Stay America on your trip. It's great to see that we were able to meet all of your expectations. Thank you for mentioning our helpful front desk staff. We work hard to make everything perfect from the time you check in, and our team appreciates being recognized for succeeding. We appreciate your review and look forward to having you as our guest next time. Sincerely, Hotel Management
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbia - Northwest/Harbison
How is Extended Stay America - Columbia - Northwest/Harbison rated?
Extended Stay America - Columbia - Northwest/Harbison has a 3.5 star rating with 1,887 reviews.
When is Extended Stay America - Columbia - Northwest/Harbison open?
Extended Stay America - Columbia - Northwest/Harbison is open now. It will close tomorrow at 12:00 a.m.