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Extended Stay America - Columbia - Northwest/Harbison
- Hotels
- Irmo, SC
About this business
Location details
1170 Kinley Rd., Irmo, SC, 29063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It's all about the people The staff made this hotel AWESOME!!
Hotel staff was very nice. Rooms need to be upgraded. Our room had a smell to it the ac was not that good. Location was good resturants we close by so was the mall.
miss brittiney was great at first check in we had a room that was wrong , but when we thought they would give us a problem miss brittiney was great. after being on the road all day with four thirteen year olds my mind was already shot! she made it so simple ,it was great . we will stay there again on our next trip thru.
love-hate this hotel I love the huge rooms and that the room is away from the kitchen area....at most extended stays its all one room(hate that)this one is not its great for friends family to visit.. one thing i just dont like is the linens have burn holes in them and sheets seem to be discolored.. please update the linens.otherwsie this hotel is on my stay list everytime i travel through columbia...
You have to pay to use the utensils, you have to take your own trash out, elevator hasn’t been inspected since 2022, staff isn’t available after 10.
Business response:
Dear Guest, Thank you for sharing your feedback. We regret to hear that your experience did not meet expectations and sincerely apologize for the concerns you encountered during your stay. We understand how important convenience and accessibility are, and we are sorry if aspects of your visit fell short. Your comments will be reviewed with our team to help improve overall service and communication. We appreciate you bringing this to our attention and hope you will consider returning in the future for a more comfortable and s... read more
This place seemed deserted. Wont be booking here again.
Business response:
Dear Claudia, Thank you for your feedback. We are sorry to hear that your stay left you with this impression, and we understand how important a welcoming and lively atmosphere can be to your overall experience. While occupancy levels can vary, we regret that this impacted your comfort during your visit. Please know that we are committed to creating a more engaging and pleasant environment for all guests. Your comments are valuable and will be shared with our team as we continue to improve. We sincerely apologize for any disa... read more
Water was cut-off for four hours and I could not take a shower. Breakfast is not breakfast. It's fruit roll-ups and coffee with grounds floating in it. There's wifi interruptions, there's no business center or printer. It's perfect for a crew of foreign workers as many guests were. Not a place for a business career oriented person. With wifi interuptions, no water for four hours 8am-12pm, no printers etc. it's not suitable for a person whose traveling for business. Great if your a construction company.
Frequently asked questions about Extended Stay America - Columbia - Northwest/Harbison
How is Extended Stay America - Columbia - Northwest/Harbison rated?
Extended Stay America - Columbia - Northwest/Harbison has a 3.5 star rating with 1,967 reviews.
When is Extended Stay America - Columbia - Northwest/Harbison open?
Extended Stay America - Columbia - Northwest/Harbison is open now. It will close tomorrow at 12:00 a.m.