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Extended Stay America - Columbia - West - Interstate-126
- Hotels
- Columbia, SC
About this business
Location details
450 Gracern Rd., Columbia, SC, 29210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Would have rated higher but there were patched holes in the walls and door
Excellent stay My stay is awesome! The bed is comfortable and the coffee is delicious! Ms. Marva is always friendly! Close to the zoo!
Business response:
Berlinda, thank you for the glowing review of Extended Stay America. It's a pleasure to know you liked our proximity to the zoo as well as our comfortable bed. We are also pleased you are impressed by the service provided by Marva. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Very Pleased I appreciate this property as it has been the only decent, affordable property I’ve stayed in while in Columbia. The staff has always been kind and helpful. Housekeeping does a great job cleaning the rooms.
Ok stay The room could have been cleaned better. We cleaned and sanitized before we used anything including the beds.
Business response:
Thank you for your honest comments about your stay with us.We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for thatwe sincerely apologize.We areworking with our Housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated. We hope you will give us another opportunity to provide a better ex... read more
My stay was very relaxing
Business response:
Elizabeth, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit. Sincerely, Hotel Management
Great place to get away after a long day of work.
Liked: Pet friendly. Disliked: Property sits next to a busy Freeway and train tracks. Way too noisy. Cigarette butts and trash all around the exterior of the property. Way too noisy.
Business response:
Scott, thank you for your review. We are happy to see the rating as it states you had a nice time with us, but we are sorry for the cleanliness issue you encountered. Your feedback has been discussed with our housekeeping team to ensure we are diligent in our efforts moving forward. We also regret your sleep was disturbed due to noise from the highway. While this noise was outside the hotel and uncontrollable by our team, we do understand your frustration. On behalf of everyone here, we look forward to welcoming you back soo... read more
Frequently asked questions about Extended Stay America - Columbia - West - Interstate-126
How is Extended Stay America - Columbia - West - Interstate-126 rated?
Extended Stay America - Columbia - West - Interstate-126 has a 3.3 star rating with 2,744 reviews.
When is Extended Stay America - Columbia - West - Interstate-126 open?
Extended Stay America - Columbia - West - Interstate-126 is open now. It will close tomorrow at 12:00 a.m.