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Extended Stay America - Columbia - West - Interstate-126
- Hotels
- Columbia, SC
About this business
Extended Stay America Hotel Columbia - West - Interstate 126 is located at 450 Gracern Rd, Columbia, SC. This business specializes in Hotels & Motels and Other Lodging.
Location details
450 Gracern Rd., Columbia, SC, 29210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I would not waste my money staying here. First, it does not look like the picture. Bad smell, dirty, broken furniture, just very disappointed. One of my family member's had to change rooms.
Business response:
David, thank you for staying with us. We appreciate all feedback - good and bad - and we take your comments seriously. Please accept our apologies for the cleanliness and maintenance issues you experienced during your stay. Your review has been shared with the team so we can understand what happened and correct our process to ensure a better experience. We would appreciate another opportunity to provide you with a better experience on a future stay. Thanks again! Sincerely, Hotel Management
Just a place to sleep I slept there
Business response:
Traveling can be difficult, so we at Extended Stay America strive to make it stress-free for all our guests. We are delighted that we were able to provide you with a comfortable and quiet stay. Should your travels bring you back this way, it would be our pleasure to host you again. Sincerely, Hotel Management
Sandy The floor was full of sand .. hadn’t been swept or mopped.other then that it was ok for what it was worth
Business response:
Thank you for taking the time to share your feedback. We are pleased you were overall satisfied with your stay with us. However, we are sorry for the cleanliness issues you experienced while you were here. Your comments have been discussed with our housekeeping team to remind them of the importance of a daily checklist. It was good to have you here, and we hope to see you again soon. Sincerely, Hotel Management
A must stay I came here to wait for my home to get done. It's definitely a good substitute. I felt right at home. Clean and friendly
Great accomodations
Business response:
Thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Would have rated higher but there were patched holes in the walls and door
Excellent stay My stay is awesome! The bed is comfortable and the coffee is delicious! Ms. Marva is always friendly! Close to the zoo!
Business response:
Berlinda, thank you for the glowing review of Extended Stay America. It's a pleasure to know you liked our proximity to the zoo as well as our comfortable bed. We are also pleased you are impressed by the service provided by Marva. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbia - West - Interstate-126
How is Extended Stay America - Columbia - West - Interstate-126 rated?
Extended Stay America - Columbia - West - Interstate-126 has a 4.5 star rating with 1,703 reviews.
When is Extended Stay America - Columbia - West - Interstate-126 open?
Extended Stay America - Columbia - West - Interstate-126 is open now. It will close tomorrow at 12:00 a.m.