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Extended Stay America - Columbia - West - Interstate-126
- Hotels
- Columbia, SC
About this business
Extended Stay America Hotel Columbia - West - Interstate 126 is located at 450 Gracern Rd, Columbia, SC. This business specializes in Hotels & Motels and Other Lodging.
Location details
450 Gracern Rd., Columbia, SC, 29210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was acceptable It was not bad. Decent for what it is.
Business response:
Thank you for selecting us and sharing your experience online. We are glad you had an overall comfortable stay with us. However, we are sorry for not meeting all of your expectations. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Roaches in room. Broken toilet paper holder. Broken towel holder in shower.
Business response:
Thank you for choosing us and for the review. We are sorry for the inconvenience you faced during your stay and apologize for the unpleasant experience you had in your room. Please know, we have alerted our pest control provider as well as our maintenance team to fix the issues you have outlined. We hope you will give us another chance to host you so that we can provide you with the experience you had expected from us. Sincerely, Hotel Management
Business response:
Tristian, we are delighted you had a great stay at Extended Stay America. Thank you for the kind rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Ronessha, thank you for evaluating your stay. Your rating indicates that we may have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in the area. Sincerely, Hotel Management
Bugs in the first room, a big in the tub of the second room. Fridge and microwave was unplugged, had to wait for fridge to cool down for drinks to get cold
Business response:
Thank you for your feedback. Please accept our apologies for the insects in your room. Our pest control provider has serviced our hotel, and we are working to ensure such issues do not happen in the future. Also, we will share your concerns regarding the refrigerator with the maintenance team for review and action. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management
5 stars
Business response:
Matthews, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbia - West - Interstate-126
How is Extended Stay America - Columbia - West - Interstate-126 rated?
Extended Stay America - Columbia - West - Interstate-126 has a 4.5 star rating with 1,690 reviews.
When is Extended Stay America - Columbia - West - Interstate-126 open?
Extended Stay America - Columbia - West - Interstate-126 is open now. It will close tomorrow at 12:00 a.m.