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Extended Stay America - Columbia - West - Interstate-126
- Hotels
- Columbia, SC
About this business
Location details
450 Gracern Rd., Columbia, SC, 29210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I actually enjoyed my stay , I just had like two bugs in my room not like big bugs or anything. Just typically bugs that can sneak in. It was crack in the bathroom but other than that great stay.
Great for the rate Staff was very friendly and profesional
Business response:
Dear Guest, We, the entire team at Extended Stay America, would like to express our gratitude for your kind comments about our hotel. In particular, we appreciate your positive remarks regarding our staff. We strive to offer the level of service our guests expect and deserve, so it is always heartening to receive recognition for our efforts. We aim to create loyal customers who will return at every opportunity. Thank you for mentioning what a great value we offer to our guests, and we look forward to seeing you soon.Sincerel... read more
Excellent staff very welcome room was nice and clean.
Overall average experience. I had high hopes based on other reviews, however the room was not well cleaned (sponge left on top of the mirror, food product in the kitchenette, hole through the bathroom door) and guests were shouting well into the night. Pleasantly surprised by a grab-and-go breakfast. Very close proximity to the Pearson VUE testing center, but overall would not recommend to others planning a stay to take their exams.
Business response:
Dear Jenissa, Thank you for taking the time to leave a review of your recent stay with us. We're sorry to hear that your experience did not meet your expectations. We take all feedback seriously and will address the issues you mentioned with our appropriate team. We're glad to hear that you enjoyed our grab-and-go breakfast and found our location convenient for your needs. We apologize for any inconvenience caused by the noise from other guests and will do our best to ensure a peaceful environment for all our guests in the f... read more
The room was in bad shape bathroom door and front door frayed badly at the bottom. Room smelt smoky. The room was clean just looked very old and dowdy
Business response:
Dear Sandra, Thank you for sharing your recent experience at our hotel. We are sorry that the room's appearance did not meet your expectations. We take all feedback seriously and will address the issues you mentioned with our team. We hope you found some comfort in the cleanliness of the room, and we apologize for any inconvenience caused by the condition of the bathroom and front door. We appreciate your business and hope to serve you again in the future.Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbia - West - Interstate-126
How is Extended Stay America - Columbia - West - Interstate-126 rated?
Extended Stay America - Columbia - West - Interstate-126 has a 3.3 star rating with 2,719 reviews.
When is Extended Stay America - Columbia - West - Interstate-126 open?
Extended Stay America - Columbia - West - Interstate-126 is open now. It will close tomorrow at 12:00 a.m.