Extended Stay America - Columbia - West - Interstate-126

Business response:

Emerson, we are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

All of us at Extended Stay America appreciate your wonderful rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management 

Business response:

Taunia, thank you for choosing to stay at Extended Stay America. We are jovial to know you had a great time staying with us, but we do apologize for the unpleasant acquaintance with one of our associates. This is unacceptable and will be addressed immediately. We are grateful for your kind rating and look forward to welcoming you back soon so we can make up for this. Sincerely, Hotel Management 

Business response:

Nicole, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management 

Business response:

Travis, thank you for being our guest. We are sorry to learn about the issues you had in your room. We appreciate you bringing this to our attention, and we will address your concerns with the appropriate teams to ensure necessary repairs are made. Your patience is appreciated, and we hope you will consider coming back so we can make your next visit pleasant in every respect. Sincerely, Hotel Management 

Business response:

Thank you for your wonderful comments of the Extended Stay America. Our entire team will be excited to hear they were able to impact your experience so positively. We greatly appreciate the rave review and look forward to welcoming you again soon. Sincerely, Hotel Management 

Business response:

Thank you for staying at Extended Stay America. We are happy to know you had a comfortable stay, but we apologize for the unpleasant experience with some of our associates. We value your feedback and have addressed it appropriately to ensure such instances do not recur again. Thank you once more for your business, and we hope to welcome you back soon again so we can make up for this. Sincerely, Hotel Management 

Business response:

Keewan, thank you for choosing Extended Stay America and for the perfect rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Lisa, we are glad you enjoyed your time at Extended Stay America. Thank you for your fantastic rating, and we look forward to your next visit. Sincerely, Hotel Management