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Extended Stay America - Columbia - West - Interstate-126
- Hotels
- Columbia, SC
About this business
Extended Stay America Hotel Columbia - West - Interstate 126 is located at 450 Gracern Rd, Columbia, SC. This business specializes in Hotels & Motels and Other Lodging.
Location details
450 Gracern Rd., Columbia, SC, 29210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room had roaches and smelled like smoke
Business response:
Diana, we are very sorry your room fell short of your expectations. Your feedback is of utmost importance so it has been discussed with our housekeeping department in an effort to improve our service levels moving forward. Also, our pest control provider will service the hotel, and we are working to ensure procedures are being followed to prevent such issues in the future. We hope you will reconsider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Clean room nice amenities but there were strange folks hanging around plus a box of clothes were in the hallway, when we arrived and when we checked out. Someone kept knocking on our door plus lots of noise from other guests.
Business response:
Michael, thank you for your review of your recent stay. We are glad you liked our comfortable suite and amenities. However, we are sorry for the inconvenience you had due to the other guests. We wish we had the opportunity to address the issue while you were here as we would have done our best to ensure you were comfortable. We value all of your observations and hope you will consider a second visit on your next trip this way. Sincerely, Hotel Management
It was a $40 a night hotel.... I wasn't expecting much.... It was not the cleanest and we saw a bugs... The bed was clean (not very comfortable)... But again it cost $40 so it's good if you just need a place to sleep for a night
Business response:
Thank you for your review. We were disappointed to read our accommodations did not provide the value you were hoping for and are sorry for the insects in your room. Our pest control provider will service the hotel, and we will be working to ensure procedures are being followed to prevent such issues in the future. We value your comments and hope to have another chance to prove ourselves. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbia - West - Interstate-126
How is Extended Stay America - Columbia - West - Interstate-126 rated?
Extended Stay America - Columbia - West - Interstate-126 has a 4.5 star rating with 1,690 reviews.
When is Extended Stay America - Columbia - West - Interstate-126 open?
Extended Stay America - Columbia - West - Interstate-126 is open now. It will close tomorrow at 12:00 a.m.