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Extended Stay America - Columbia - West - Interstate-126
- Hotels
- Columbia, SC
About this business
Location details
450 Gracern Rd., Columbia, SC, 29210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Horrible hotel in great location The hotel is advertised as smoke free, but slight smoke smell existed in the room. The drain line from the sink in bathroom leaked water on the floor. Both smoke detectors chirped due to low power. Very disruptive. Discovered a small roach on the nightstand and a lager one under the kitchenette sink walking along the floor molding. P. S. Two other hotel guest blatantly disregarded the sign, "Do Not Smoke Within a 100 Feet" of the hotel.
Business response:
I appreciate you bringing your experience to our attention. The maintenance and conditions you described are unacceptable, and I sincerely apologize for your experience. I am taking aggressive measures to ensure these issues you have experienced do not happen again in the future. It is an extremely difficult with an exterior motel to ensure everyone abides our non-smoking policy while on the premises. The staff and I appropriately deal with each individual situation as they arise. Your satisfaction is very important to us an... read more
Frequently asked questions about Extended Stay America - Columbia - West - Interstate-126
How is Extended Stay America - Columbia - West - Interstate-126 rated?
Extended Stay America - Columbia - West - Interstate-126 has a 3.3 star rating with 2,745 reviews.
When is Extended Stay America - Columbia - West - Interstate-126 open?
Extended Stay America - Columbia - West - Interstate-126 is open now. It will close tomorrow at 12:00 a.m.