Extended Stay America - Columbia - West - Interstate-126

Anonymous 

on Expedia

9 years ago

The location is good. Got to motel 10 min. before official check in time and was told.we had to wait because no rooms were ready. They told us they would call when a room was ready. Did not receive a call. Finally check back over an hour later and finally got a room. When got into the room, discovered their were no pillow cases on pillows Also there was no toilet paper. So called and got that straightened out. Some of the functions on the tv remote did not work. While eating breakfast the next morning saw a bug crawling arou... read more

Anonymous 

on Expedia

9 years ago

The first room has problems with the water from the bathroom sink. So they changed our room. The fridge in the second room leaks water. The bath tub is dirty. Room TV has poor reception. No hairdryer! 

Christopher 

on Expedia

9 years ago

I had to pay for my room twice!!!!!! When I first tried to check in, they couldn't locate my reservation. After much waiting I was finally allowed a room. The next day much hassle resumed until the hotel manager said it was finally handled. The next morning when I went to check out I was informed I had to pay for the previous night. I tried calling Orbitz and talking to the manager to no success. They called the cops on me and forced me to pay for my room a second time. I have never been treated so horribly in all my life. 

Casey 

on Expedia

9 years ago

The first room was not clean cups left in the room toilet nasty tub to The bed wasn't made up... Room two was the same an the air stop working to.... 

Anonymous 

on Expedia

9 years ago

HORRIBE! DIRTY!!! Let me begin by stating that I had driven over 500 miles and was too tired to leave. The room was filthy. I saw an ant walking across the bed, then when I got under the covers I found a gum wrapper and could feel dirt on the sheets. Clearly the sheets had not been changed. The place was dark and dingy. Could not watch any channels on the tv, all snow. The only positive comment I can make is that the gentleman at the front desk was very pleasant. Otherwise the room wasn't worth even $5.00. Stay away! 

Russ 

on Expedia

9 years ago

Horrible hotel in great location The hotel is advertised as smoke free, but slight smoke smell existed in the room. The drain line from the sink in bathroom leaked water on the floor. Both smoke detectors chirped due to low power. Very disruptive. Discovered a small roach on the nightstand and a lager one under the kitchenette sink walking along the floor molding. P. S. Two other hotel guest blatantly disregarded the sign, "Do Not Smoke Within a 100 Feet" of the hotel.