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Extended Stay America - Columbia - West - Interstate-126

3.3
  • Hotels
  • Columbia, SC

About this business

HospitalityHotels

Location details

450 Gracern Rd., Columbia, SC, 29210, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.32,745 reviews
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Anonymous 
8 years ago

Bad hotel The room smelled like weed and the the stove eye was broken and hard to cook on. You only had 20 channels to choose from on the cable tv. The room was damaged with holes in the bathroom door. My overall experience I wouldn't stay here again I will give it a 2.5 out of 5 

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Jeff 
8 years ago

The room reeked of cig smoke. All my clothes had to be washed because they reeked of smoke. Room next to interstate, very noisy. 

Business response:

Your review for our hotel was recently brought to my attention. I sincerely apologize that the room smelled of smoke. To prevent this from happening again, my team is being retrained on doing a better job inspecting rooms and holding guests accountable for not following our company non-smoking policy. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town. 

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Anonymous 
8 years ago

A cheap place to sleep, but keep your shoes on. Check in was smooth, but I was told I could not have a hairdryer. I pointed out that the hairdryers are stored in the cabinet behind the front desk. The clerk thanked me for finding it for him. The room is cheap and dirty. Bathroom had what looked like birdseed and red sticky liquid dried to the floor. I used a towel to sit on the desk chair. No cups or utensils or anything in the drawers and cabinets, even though this is an "extended stay" hotel. Sheets seemed clean enough, an... read more

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Morgan 
9 years ago

Lock up your things My boyfriend and I were checked in for about an hour before we went out to grab dinner. We came back ten minutes later to find a man standing in our closet trying to rob us. 

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Gail 
9 years ago

Terrible I would not recommend this hotel to anyone. Was very noise and at 1 in the morning garbage truck was picking up garbage 

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Anonymous 
9 years ago

Way too expensive with roaches and a spider in tub 

Business response:

Thank you for your recent review of your stay. We are disappointed to hear that you did not have an enjoyable stay with us due to the cleanliness of your room. Your comments were reviewed by the staff, and we will take the necessary actions to ensure your experience is not repeated. I am grateful for the feedback you provided so we are able to continually improve our hotel. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area. 

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Jaclyn 
9 years ago

Glad to have gotten out of there location of hotel was next to the interstate which made it kind of noisy... the first thing I noticed when I pulled up to the hotel were signs warning people to lock their cars and not leave valuables in there. So I was very scared of the people around me from then on. Plus, when I was walking to my room, this man, maybe in his 30s, looked at me and then grinned like super creepily. I had to dodge him and make sure he didn't see which room I walked into...I didn't like that my room door was s... read more

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Anonymous 
9 years ago

Night staff was rude. Room and bathroom was not clean. 

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Dawn 
9 years ago

3rd floor mess Bed was not soft or comfortable. Had to clean the shower before using it because there was hair in it. Had to shower without a shower curtain because that was dirty. Mirrors were streaky. You would think that there was at least the standard amenities (coffee pot and coffee) in the room. I work in a 2 star hotel and we are cleaner and offer a lot more than I saw. Will not spend another anniversary here. 

Frequently asked questions about Extended Stay America - Columbia - West - Interstate-126

How is Extended Stay America - Columbia - West - Interstate-126 rated?

Extended Stay America - Columbia - West - Interstate-126 has a 3.3 star rating with 2,745 reviews. 

When is Extended Stay America - Columbia - West - Interstate-126 open?

Extended Stay America - Columbia - West - Interstate-126 is open now. It will close tomorrow at 12:00 a.m.