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Extended Stay America - Columbia - West - Interstate-126
- Hotels
- Columbia, SC
About this business
Extended Stay America Hotel Columbia - West - Interstate 126 is located at 450 Gracern Rd, Columbia, SC. This business specializes in Hotels & Motels and Other Lodging.
Location details
450 Gracern Rd., Columbia, SC, 29210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not well It was fair to me because I had to open up the toilet 🚽 tank and flush it every time. They didn't clean up the room it was on the 3rd fl and I'm disabled and with a walking device. You had to change the channel for the TV manually cause the remote didn't work.
Business response:
Patricia, thank you for your review. We are sorry for the issues in your suite. We will share your comments with the appropriate team for review and action. Please know, our housekeeping service is provided once a week for guests staying eight or more nights. For those who are staying for shorter periods of time, services are available for a minimal fee. We value your feedback and hope to see you again for a much better experience. Sincerely, Hotel Management
The wifi was on a fritz all the time, other than that everything else was okay!
Business response:
Augustus, thank you for your feedback. We know how important it is to stay connected when you are away from home, so please accept our apologies for the issues with our complimentary Wi-Fi. Our maintenance team has been notified to ensure the issue is corrected. Thank you again for staying with us and please come back soon. Sincerely, Hotel Management
Solo Not to bad, price is good, near alot of things, only thing is there is a train near by.
Business response:
Tameka, thank you for staying with us and for posting your kind remarks about our hotel, Extended Stay America. It is lovely to read you loved our convenient location and found us to be a great value. However, we regret any inconvenience caused. It was a pleasure having you stay with us, and we hope you will choose us again! Sincerely, Hotel Management
There was used towels and rags in my bathroom and the soap was already open.
Business response:
We apologize that our staff didn’t action your complaint regarding the housekeeping issues in your room which impacted your stay. Your feedback is important, so we have discussed it with the concerned team ensuring we deliver a well-maintained room to all of our guests going ahead. Please consider a return visit to our hotel so that we can provide you with a better stay on a future date. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbia - West - Interstate-126
How is Extended Stay America - Columbia - West - Interstate-126 rated?
Extended Stay America - Columbia - West - Interstate-126 has a 4.5 star rating with 1,690 reviews.
When is Extended Stay America - Columbia - West - Interstate-126 open?
Extended Stay America - Columbia - West - Interstate-126 is open now. It will close tomorrow at 12:00 a.m.