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Extended Stay America - Columbia - West - Interstate-126
- Hotels
- Columbia, SC
About this business
Extended Stay America Hotel Columbia - West - Interstate 126 is located at 450 Gracern Rd, Columbia, SC. This business specializes in Hotels & Motels and Other Lodging.
Location details
450 Gracern Rd., Columbia, SC, 29210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Our stay was good, everything was clean but we had to get our room changed cause the toilet had got backed up, but other than that our stay was good. i would definitely stay here again.
Business response:
Thank you for being our guest at Extended Stay America. Although you had a maintenance issue in your previous room, we are happy our associates were able to resolve the problem to your satisfaction. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
I'm tired of seeing and killing roaches
Business response:
Natasha, thank you so much for the perfect rating of Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. However, we regret any inconvenience caused due to roaches. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management
Great may get a little noisy when guest are closing their room doors
Business response:
Lisa, thank you for staying at Extended Stay America. We are glad you enjoyed your overall stay. However, we are sorry for the noise issue you experienced from the other guest and regret the inconvenience it caused. We hope to welcome you back soon for another pleasant stay. Sincerely, Hotel Management
Great friendly staff check in was fast room was clean and comfortable
Business response:
Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your stay at our hotel. We are also glad you liked your spotless, comfortable room and our outstanding service. Reviews like yours encourage the team to keep up the good work. Thank you again for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
The rooms are not well kept, roaches and property had no surveillance, rooms service is once a week. I give 1 out of 5
Business response:
Thank you for choosing our hotel. We are sorry for the inconvenience caused due to our housekeeping policy and regret roaches you encountered. Our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent future infestation. We hope to host you again in the future so that we can provide you with a much better experience. Sincerely, Hotel Management
Overnight stay Good
Business response:
Thank you for choosing us for your overnight stay and for the perfect review. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Don't waste your money I'm sorry to say I cannot recommend this place at all. Saw cockroaches in the room. The room smelled bad. Some of the lights did not work. The toilet wouldn't flush. I had to fix it to flush it. Very poor water pressure in bathroom sink. I only stayed , because I was too tired to find a different hotel. Be warned! Do not make the same mistake by staying here. Not worth whatever deal you might get on here or elsewhere.
Business response:
David, thank you for choosing our hotel. We are sorry for the issues you encountered in your room and regret the disappointing stay you had with us. We are meeting with the housekeeping and maintenance teams to discuss this situation and reiterate the importance of delivering a well-maintained room to each of our future guests. Also, our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent future infestation. We hope you will consider a future stay as we would we... read more
Frequently asked questions about Extended Stay America - Columbia - West - Interstate-126
How is Extended Stay America - Columbia - West - Interstate-126 rated?
Extended Stay America - Columbia - West - Interstate-126 has a 4.5 star rating with 1,703 reviews.
When is Extended Stay America - Columbia - West - Interstate-126 open?
Extended Stay America - Columbia - West - Interstate-126 is open now. It will close tomorrow at 12:00 a.m.