Extended Stay America - Columbia - West - Interstate-126

Business response:

Thank you for being our guest. We're glad to know you were pleased with the service provided by our associates, but we're sorry for the inconvenience you had in your room. We have discussed your feedback with the appropriate team for review and action. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management 

Business response:

David, we are delighted you chose to stay with us at Extended Stay America. We appreciate your wonderful comments and are happy to read you enjoyed your stay with us. Our staff works hard to exceed our guests' expectations and to make sure they have a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted to know how happy you were with our helpful front desk staff and clean accommodations. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for the perfect rating! We are thrilled to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Kimberly, thank you for staying with us at Extended Stay America. We are glad you loved our well-maintained property and friendly staff. We strive daily to please our guests, and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating, and we look forward to your return visit. Sincerely, Hotel Management 

Business response:

Dre, thank you for your gracious review. We are delighted to know you had a relaxing stay in your well-appointed room and that you were impressed with our ideal location close to many exciting spots in our city. On behalf of everyone here at Extended Stay America, we invite you to visit us again soon. Sincerely, Hotel Management 

Business response:

Thank you for the 5-star review of Extended Stay America. We are happy to know we exceeded your expectations for a wonderful stay and you were awed by our spectacular hospitality. On behalf of everyone, we appreciate you for recognizing our efforts and invite you to for another visit. Sincerely, Hotel Management