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Extended Stay America - Columbia - West - Interstate-126
- Hotels
- Columbia, SC
About this business
Extended Stay America Hotel Columbia - West - Interstate 126 is located at 450 Gracern Rd, Columbia, SC. This business specializes in Hotels & Motels and Other Lodging.
Location details
450 Gracern Rd., Columbia, SC, 29210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There was used towels and rags in my bathroom and the soap was already open.
Business response:
We apologize that our staff didn’t action your complaint regarding the housekeeping issues in your room which impacted your stay. Your feedback is important, so we have discussed it with the concerned team ensuring we deliver a well-maintained room to all of our guests going ahead. Please consider a return visit to our hotel so that we can provide you with a better stay on a future date. Sincerely, Hotel Management
The price of this property was worthwhile. The disappointing thing was that each room smelled like smoke and musty. We had to change rooms on the second day because the toilet tank would not fill up with water. Also, there was just a thin sheet on the bed and no bed cover. The second room still had a smokey and musty smell.
Business response:
Thank you for posting a review. Please accept our apologies for the issues you experienced in the rooms you stayed in. We have shared your feedback with the appropriate teams, and we have taken actions to ensure that we do not repeat these problems going forward. We hope you will give us an opportunity to serve you again in the near future. Sincerely, Hotel Management
It was a quiet stay.
Business response:
We appreciate you taking the time to post your review of Extended Stay America. It feels great to know you liked our calm atmosphere and that you had a relaxing stay. Your feedback is highly valued, and we look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbia - West - Interstate-126
How is Extended Stay America - Columbia - West - Interstate-126 rated?
Extended Stay America - Columbia - West - Interstate-126 has a 4.5 star rating with 1,703 reviews.
When is Extended Stay America - Columbia - West - Interstate-126 open?
Extended Stay America - Columbia - West - Interstate-126 is open now. It will close tomorrow at 12:00 a.m.