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Extended Stay America - Columbia - West - Interstate-126
- Hotels
- Columbia, SC
About this business
Extended Stay America Hotel Columbia - West - Interstate 126 is located at 450 Gracern Rd, Columbia, SC. This business specializes in Hotels & Motels and Other Lodging.
Location details
450 Gracern Rd., Columbia, SC, 29210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The price of this property was worthwhile. The disappointing thing was that each room smelled like smoke and musty. We had to change rooms on the second day because the toilet tank would not fill up with water. Also, there was just a thin sheet on the bed and no bed cover. The second room still had a smokey and musty smell.
Business response:
Thank you for posting a review. Please accept our apologies for the issues you experienced in the rooms you stayed in. We have shared your feedback with the appropriate teams, and we have taken actions to ensure that we do not repeat these problems going forward. We hope you will give us an opportunity to serve you again in the near future. Sincerely, Hotel Management
It was a quiet stay.
Business response:
We appreciate you taking the time to post your review of Extended Stay America. It feels great to know you liked our calm atmosphere and that you had a relaxing stay. Your feedback is highly valued, and we look forward to seeing you again soon. Sincerely, Hotel Management
Things needs to be fixed in my room. The people are friendly for the most part
Business response:
Thank you for being our guest. We're glad to know you were pleased with the service provided by our associates, but we're sorry for the inconvenience you had in your room. We have discussed your feedback with the appropriate team for review and action. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Very good hotel. Clean. Didn’t have issues about worrying about my car while parked. Price couldn’t be beat. Given that, very pleased and would stay again.
Business response:
David, we are delighted you chose to stay with us at Extended Stay America. We appreciate your wonderful comments and are happy to read you enjoyed your stay with us. Our staff works hard to exceed our guests' expectations and to make sure they have a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Front desk personnel was extremely helpful during the check in process. Room and bathroom clean.
Business response:
Thank you for being our guest at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted to know how happy you were with our helpful front desk staff and clean accommodations. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbia - West - Interstate-126
How is Extended Stay America - Columbia - West - Interstate-126 rated?
Extended Stay America - Columbia - West - Interstate-126 has a 4.5 star rating with 1,690 reviews.
When is Extended Stay America - Columbia - West - Interstate-126 open?
Extended Stay America - Columbia - West - Interstate-126 is open now. It will close tomorrow at 12:00 a.m.