This profile has been claimed by the business owner or representative.
Extended Stay America - Columbia - West - Interstate-126
- Hotels
- Columbia, SC
About this business
Location details
450 Gracern Rd., Columbia, SC, 29210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Home away from home Quality service
Business response:
Lavar, thank you for being our guest at Extended Stay America. We are grateful for your generous comments, and we are pleased that we could provide you with a seamless and meaningful stay. We will enjoy sharing your compliments with our team, and we look forward to welcoming you back soon for another amazing experience. Sincerely, Hotel Management
Wonderful hotel. People are wonderful. Housekeeper wonderful.
Business response:
Thank you for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests. It was a pleasure to read about the service you received from our staff. They will be pleased to hear their efforts are noticed and appreciated by our guests. We hope you will stay with us again the next time you visit the city. Sincerely, Hotel Management
Not well It was fair to me because I had to open up the toilet 🚽 tank and flush it every time. They didn't clean up the room it was on the 3rd fl and I'm disabled and with a walking device. You had to change the channel for the TV manually cause the remote didn't work.
Business response:
Patricia, thank you for your review. We are sorry for the issues in your suite. We will share your comments with the appropriate team for review and action. Please know, our housekeeping service is provided once a week for guests staying eight or more nights. For those who are staying for shorter periods of time, services are available for a minimal fee. We value your feedback and hope to see you again for a much better experience. Sincerely, Hotel Management
The wifi was on a fritz all the time, other than that everything else was okay!
Business response:
Augustus, thank you for your feedback. We know how important it is to stay connected when you are away from home, so please accept our apologies for the issues with our complimentary Wi-Fi. Our maintenance team has been notified to ensure the issue is corrected. Thank you again for staying with us and please come back soon. Sincerely, Hotel Management
Trash on property. Some customers were hanging outside and talking loudly.
Business response:
Thank you for being our guest. We apologize for not living up to our commitment to clean, fresh accommodations during your stay. We are working with our housekeeping department to make sure all procedures are being followed, so this does not happen again. We apologize for any inconvenience you had and hope you will give us another chance to redeem ourselves. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbia - West - Interstate-126
How is Extended Stay America - Columbia - West - Interstate-126 rated?
Extended Stay America - Columbia - West - Interstate-126 has a 3.3 star rating with 2,744 reviews.
When is Extended Stay America - Columbia - West - Interstate-126 open?
Extended Stay America - Columbia - West - Interstate-126 is open now. It will close tomorrow at 12:00 a.m.