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Extended Stay America - Columbia - West - Interstate-126
- Hotels
- Columbia, SC
About this business
Extended Stay America Hotel Columbia - West - Interstate 126 is located at 450 Gracern Rd, Columbia, SC. This business specializes in Hotels & Motels and Other Lodging.
Location details
450 Gracern Rd., Columbia, SC, 29210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Average room and service. I am not sure if I would stay here again.
Business response:
Thank you for being our guest. We are disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectation. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
Check in was fine. However, once I got to my room, the door did not completely close, you could see and hear everything outside. There was a hole in the bathroom door. The sheet had a stain on the side that was close to the wall. The smoke alarm was not on the ceiling, it looked as if it was broken off.
Business response:
Dear Laneisha, we are pleased you had a pleasant arrival experience and we appreciate the generous rating. Please accept our apologies for a few areas of your suite being amiss. We take your safety very seriously and we are concerned with your observations regarding the door and missing smoke detector. We would appreciate additional information to identify the room you occupied so we may properly investigate and follow up. Your satisfaction is our main focus and we hope to leave you with a restored trust in our facility. Tha... read more
Business response:
Elizabeth, we appreciate your rating but were disappointed not to have delivered our best. We would like to improve our impression on you and hope you give us a chance to do that in the near future. Sincerely, Hotel Management
Business response:
Thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
Thr staff was very pleasant. The location was not ideal to me.
Business response:
Thank you for choosing to stay at our hotel. We are glad you liked our friendly associates. However, we are sorry our location was not that appealing to you. We hope you will choose us again when your travels bring you back to our area. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for an even better experience. Sincerely, Hotel Management
Business response:
Laura, we are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
It’s was a very nice place to stay and close to a lot of restaurants and near the freeway.
Business response:
Thank you for reviewing your stay at Extended Stay America. Guests love that we are conveniently located to everything Columbia has to offer. It was our pleasure serving you, and we look forward to seeing you here in the future! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbia - West - Interstate-126
How is Extended Stay America - Columbia - West - Interstate-126 rated?
Extended Stay America - Columbia - West - Interstate-126 has a 4.5 star rating with 1,710 reviews.
When is Extended Stay America - Columbia - West - Interstate-126 open?
Extended Stay America - Columbia - West - Interstate-126 is open now. It will close tomorrow at 12:00 a.m.