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Extended Stay America Hotel Columbia - West - Interstate 126 is located at 450 Gracern Rd, Columbia, SC. This business specializes in Hotels & Motels and Other Lodging.
450 Gracern Rd., Columbia, SC, 29210, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
가성비 우수 가벽대비 성능이 우수한 편이었다. 전반적인 청결 상태가 좋은 상태였다.
The AC did not work properly nor could the bottom latch be put on.
Business response:
Yamica, thank you for sharing your comments. We are sorry your stay was interrupted by maintenance issues with your room. We have gotten with our maintenance team and we are working on the problem. We appreciate you letting us know and we hope you will choose us again in the future for an improved experience. Sincerely, Hotel Management
Great rooms , excellent workers, highly recommended abc will be staying again.
Business response:
Your kind comments and excellent rating are greatly appreciated by all of us here at Extended Stay America. It was delightful to know that the services provided by our associates and the comforts of our accommodations exceeded your expectations. Thank you for the exceptional review and we hope to have you as our guest again soon. Sincerely, Hotel Management
Excellent Stay Everything was great! Great staff, great service! Excellent!
Business response:
It was a pleasure to read your fantastic review about Extended Stay America. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. Thank you for the wonderful feedback! We hope to be your hotel of choice every time you visit this area. Sincerely, Hotel Management
Average room and service. I am not sure if I would stay here again.
Business response:
Thank you for being our guest. We are disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectation. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
Check in was fine. However, once I got to my room, the door did not completely close, you could see and hear everything outside. There was a hole in the bathroom door. The sheet had a stain on the side that was close to the wall. The smoke alarm was not on the ceiling, it looked as if it was broken off.
Business response:
Dear Laneisha, we are pleased you had a pleasant arrival experience and we appreciate the generous rating. Please accept our apologies for a few areas of your suite being amiss. We take your safety very seriously and we are concerned with your observations regarding the door and missing smoke detector. We would appreciate additional information to identify the room you occupied so we may properly investigate and follow up. Your satisfaction is our main focus and we hope to leave you with a restored trust in our facility. Tha... read more
Extended Stay America - Columbia - West - Interstate-126 has a 4.5 star rating with 1,690 reviews.
Extended Stay America - Columbia - West - Interstate-126 is open now. It will close tomorrow at 12:00 a.m.