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Extended Stay America Hotel Columbia - West - Interstate 126 is located at 450 Gracern Rd, Columbia, SC. This business specializes in Hotels & Motels and Other Lodging.
450 Gracern Rd., Columbia, SC, 29210, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Great location ,very close to USC The room was clean but evidence of water damage in night stand and dresser. Faint smell of mildew,fridge needed to be replaced (weird odor and it wouldn't close)
Business response:
Thank you for your recent review of your stay. We appreciate the kind comments about the cleanliness of the room; however, we apologize that the furniture needed to be replaced. To uphold our company's high standards, we will order new furniture moving forward. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
The staff was very professional and friendly,. And The staff has been exceptional and made me feel very safe.. The rooms were very clean.Overall rating has been a 10 and I would recommend this hotel over many others..I felt right at home.. Professional and very friendly.
Good hotel for families Location easy to access from I 126. Reception staff helpful.
Great hotel I loved it would choose this particular hotel again
Great bed, but no elevator & you have to ask for dishes, even a glass for the bathroom. Generally good value, convenient, 10 minutes to downtown Columbia.
Exceeded My Expectations! always a pleasant stay!
Business response:
It is so rewarding to see you enjoyed your experience. I am so proud of our staff for exceeding your expectations. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Super Clean, comfortable and kitchen was an added bonus loved the look location staff awesome stay will definitely book again
Business response:
Thank you for taking the time to share your experience. I am please to see you had an excellent stay and you were pleased with the condition of your room. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Dirty and over priced Booo don't stay here
Business response:
Your feedback is very important. Please accept my apology about the quality of your stay. your comments of the uncleanliness of your accommodations are unacceptable. The issues you commented on will be addressed to our staff in order for better cleaning to be conducted throughout the hotel. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the future.
a very nice hotel it was a nice clean no nonsense hotel we stayed there the night and continued our travels in the morning
Extended Stay America - Columbia - West - Interstate-126 has a 4.5 star rating with 1,690 reviews.
Extended Stay America - Columbia - West - Interstate-126 is open now. It will close tomorrow at 12:00 a.m.