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Extended Stay America - Columbia - West - Interstate-126
- Hotels
- Columbia, SC
About this business
Extended Stay America Hotel Columbia - West - Interstate 126 is located at 450 Gracern Rd, Columbia, SC. This business specializes in Hotels & Motels and Other Lodging.
Location details
450 Gracern Rd., Columbia, SC, 29210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The outside door would not fully latch, fridge door would not close, the kitchen sink was leaking, no in room coffee and lobby coffee not ready til 630, bedside light was out.
Business response:
Thank you for the feedback about your stay at our hotel. I sincerely apologize that there were so many maintenance issues with your room. Your comments were reviewed by the staff, and we will make a more thorough effort to inspect the rooms to make sure your experience is not repeated. Thank you very much for providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Great place Had fridge and sink and the staff was friendly. AC in our room stopped working, the immediately switched us, no muss no fuss. But they didn't have dishes or pots and pans. But was well worth it!!
Business response:
Thank you for sharing your experience. It is good to see you were accommodated well by our staff when you had an issue with your room. We strive for customer satisfaction so I am glad you were assisted so well. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Fred 949 The staff were very helpful and knowledgeable Fred
Business response:
Thank you for taking the time to share your experience. It is pleasing to see your positive comments on how helpful our staff was. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Good stay for the price. The stay at this Exteneded stay was ok for what it was. I do think that it is better than the one on the othe end of road. The guy at the front desk was not as friendly as I would have liked... Considering he didnt know if I had stayed at Extended stay before or not he didnt tell me much about the hotel free breakfast or anything or how to long onto the wifi until i had to ask him about that. The room was clean loved the fact that it had hard wood floors but I didnt have any toliet paper in the room ... read more
Business response:
Thank you for sharing your experience with us. It is great to see you enjoyed your stay and room, despite the front desk not being as helpful as you would like. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Dirty room very dirty pillows................... I
Not bad for the price Great for the special promo
Business response:
We appreciate your review. I'm glad you found your accommodations to your liking at an affordable price. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America - Columbia - West - Interstate-126
How is Extended Stay America - Columbia - West - Interstate-126 rated?
Extended Stay America - Columbia - West - Interstate-126 has a 4.5 star rating with 1,690 reviews.
When is Extended Stay America - Columbia - West - Interstate-126 open?
Extended Stay America - Columbia - West - Interstate-126 is open now. It will close tomorrow at 12:00 a.m.