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Extended Stay America - Columbia - West - Interstate-126
- Hotels
- Columbia, SC
About this business
Extended Stay America Hotel Columbia - West - Interstate 126 is located at 450 Gracern Rd, Columbia, SC. This business specializes in Hotels & Motels and Other Lodging.
Location details
450 Gracern Rd., Columbia, SC, 29210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good Hotel, Fair Price The overall quality is satisfactory. Clean room, nice staff, and fair price. There are two things that I am not so happy about. First, the "free breakfast" is just coffee, tea and oatmeal. Second, the AC in the room blows towards the bed which is very annoying.
Business response:
Thank you for being our guest at Extended Stay America. We are glad to read you were impressed not only with your spotless room and our great value, but also with the courteous service provided by our associates. I have made a note of your feedback as well. We hope to see you again in the near future. Sincerely, General Manager
Nice cheap place to stay near the arena The staff was very nice and quick during check in and check out. For the price you truly can't beat this place not to mention the grab and go breakfast was very convenient. Will definitely stay here again if I come back to Columbia!!
Business response:
Eric, thank you for sharing your wonderful review of Extended Stay America - Columbia - West - Interstate 126. It’s so nice to read you found us to be a great value and that you were impressed with our helpful associates and convenient location. Your feedback is much appreciated, and we cannot wait to welcome you back soon. Sincerely, General Manager
Needed the sleep, enjoyed the comfort
Business response:
We are so glad you enjoyed your time at Extended Stay America - Columbia - West - Interstate 126. We couldn't be happier that we were able to impress you with our service and facilities. Thank you for your wonderful review, and we look forward to your next visit. Sincerely, General Manager
Business response:
Thank you for sharing your kind rating. It is great to see you enjoyed your visit and that you were satisfied with all that we have to offer at Extended Stay America - Columbia - West - Interstate 126. Thanks again for allowing us to be of service. We hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
Business response:
Thank you for choosing our hotel and for your review. We want all of our guests to enjoy their stay, so we apologize if any inconveniences were experienced. It was our pleasure hosting you, and we hope you give us another opportunity to serve you better in the future. Sincerely, General Manager
For a no smoking hotel most rooms smell like smoke and old cigarettes.
Business response:
Thank you for choosing our hotel for your stay.We aresorry for the inconvenience you experienced due to the smoke smellin your room. We have strict policies where we prohibit smoking in some areasso I appreciate you bringing this to my attention so we can address it appropriately. It was our pleasure hosting you, and we hope you give us another opportunity to serve you better in the future. Sincerely, General Manager
Business response:
Teresa, it was a pleasure having you as our guest at Extended Stay America - Columbia - West - Interstate 126. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, General Manager
Wreaked of cleaning products The service was excellent. My only complaint was that the room smelled strongly of cleaning products (despite a footprint in the bathtub from the last person who used the shower when we arrived), and that smell lingered all 3 days of our stay.
Business response:
Thank you for choosing to stay at Extended Stay America - Columbia - West - Interstate 126. We are happy to know you liked our courteous service, but we are sorry for the odor issue you had in your room and the inconvenience it caused. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
The lady at the front desk when we checked in at almost midnight was super sweet and accommodating. The room could have used an update, and it was tricky finding the entrance. It was worth the price we paid, but would stay again at the same rate.
Business response:
Thank you for the review. We are delighted to note that you enjoyed your time with us, especially the outstanding service you received from one of our Front Desk associates. I will share your compliments with her. It’s also great to know that you liked the value we offer in the area. All of us at Extended Stay America - Columbia - West - Interstate 126 look forward to your next stay. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Columbia - West - Interstate-126
How is Extended Stay America - Columbia - West - Interstate-126 rated?
Extended Stay America - Columbia - West - Interstate-126 has a 4.5 star rating with 1,704 reviews.
When is Extended Stay America - Columbia - West - Interstate-126 open?
Extended Stay America - Columbia - West - Interstate-126 is open now. It will close tomorrow at 12:00 a.m.