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Extended Stay America - Columbia - West - Interstate-126
- Hotels
- Columbia, SC
About this business
Location details
450 Gracern Rd., Columbia, SC, 29210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Its ok OK was decent I would recommend it for extended stays
Business response:
Thank you for posting a review of your stay. I am glad we could accommodate all your travel needs and we look forward to welcoming you back in the future!
Pleasing Last minute selection but hotel was nicer than I expected for the price.
I didn't get to stay there was no one to check me in
Business response:
Dear Guest, Thank you for your feedback. We deeply regret the inconvenience you experienced upon arrival. Your comments have been shared with our team to reinforce our commitment to the high standards we strive to uphold. We hope to provide you with the superior experience that you deserve. Sincerely, Hotel Management
Room was smelling to weed and cigarettes,plus no housekeeping and everything was clean less
Business response:
Dear Guest, Thank you for your feedback. We apologize that our housekeeping staff overlooked some areas in your room. This does not meet our standards; therefore, we are very disappointed that this was your experience. We are committed to making sure this does not happen again, and we are grateful for your patience during your time with us. Thank you once more, and we hope to see you again. Sincerely, Hotel Management
Room was gross doors on kitchenette were broken. door handle on bathroom was broken. Just dirty overall. Will never stay there again.
Business response:
Dear Guest, We regret that your stay did not meet expectations and that the room condition left a poor impression. Your remarks about cleanliness and maintenance have been shared with our concerned teams to ensure these issues are addressed promptly. Guest comfort is very important to us, and your feedback will help guide our improvements. We hope you might consider giving us another opportunity to provide a more comfortable experience in the future. Sincerely Hotel Management
TERRIBLE! DO NOT STAY! Online photos are fake! TERRIBLE! Did not stay! Arrived later than we wanted due to not being able to locate the facility. Called the hotel and the front desk clerk was very nice in trying to help my family find where the hotel was located. Once we arrived, we knew it was sketchy. I walked into the front office to check in and the clerk insisted that I look at the room before checking in. She said “the furniture is busted up.” Grabbed my husband and walked to the room. The smell of marijuana was EVERYW... read more
Business response:
Dear Guest, Thank you for sharing your comments. It is disappointing to see such comments, as this is far from the experience that we want our guests to have. Your feedback is very important to us, and we are sorry you were unable to enjoy your stay. Reservations made through third-party sites are handled by them. We hope we will have another occasion to exceed your expectations and to welcome you back soon. Sincerely, Hotel Management
Great staff
Business response:
Dear Guest, Thank you for your feedback. We’re glad to know the team made a positive impression during your stay. Their dedication to providing friendly and attentive service is something we take great pride in. We look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbia - West - Interstate-126
How is Extended Stay America - Columbia - West - Interstate-126 rated?
Extended Stay America - Columbia - West - Interstate-126 has a 3.3 star rating with 2,720 reviews.
When is Extended Stay America - Columbia - West - Interstate-126 open?
Extended Stay America - Columbia - West - Interstate-126 is open now. It will close tomorrow at 12:00 a.m.