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Extended Stay America - Columbus - Easton
- Hotels
- Columbus, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4200 Stelzer Rd., Columbus, OH, 43230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good service, but not so good rooms The room was smelling bad when we entered. The staff at reception and the cleaning staff were very nice and helpful.
Business response:
Harishankar, thank you for being our guest and for reviewing our hotel. We are glad to know you were impressed by our cordial staff and had a pleasant experience. We work hard to provide a clean and comfortable environment, and we are sorry the smell compromised your experience. We will follow up on your concerns to ensure we are well poised to serve you better during your next stay. We hope to see you again soon. Sincerely, Hotel Management
There was no shampoo available anywhere on site, the agent tried to find some but they were all out.
Business response:
Thanks for being our guest at Extended Stay America. We are delighted to read you had a comfortable stay. We value your feedback regarding the shampoo will be shared with our appropriate team members, so we can take action to prevent these issues from happening again. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
East access. Checkin was quick. The free breakfast was lacking and disappointing.
Business response:
Thanks for being our guest at Extended Stay America. We are glad to read you had an overall pleasant visit and liked the service provided you at the time of check-in. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation future visit to our city. We look forward to welcoming you back on your next trip. Sincerely, Hotel Management
Nice Place There was no coffee available at 9 in the morning. We could not wait for her to make more but are stay was pleasant. Great location and the staff was friendly
Business response:
Kimberly, thank you for reviewing your stay. We're glad to know our location was ideal for you and that you were pleased with the service provided by our associates. However, we're sorry you were not able to take advantage of our coffee. We want to be sure all of our guests are able to take advantage of our complimentary amenities. We appreciate you bringing this to our attention so we can continue to improve our hotel. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
Business response:
Jessica, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbus - Easton
How is Extended Stay America - Columbus - Easton rated?
Extended Stay America - Columbus - Easton has a 4.3 star rating with 1,234 reviews.
When is Extended Stay America - Columbus - Easton open?
Extended Stay America - Columbus - Easton is open now. It will close tomorrow at 12:00 a.m.