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Extended Stay America - Columbus - Easton
- Hotels
- Columbus, OH
About this business
Location details
4200 Stelzer Rd., Columbus, OH, 43230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ok but not great The staff was very nice but the rooms and lobby could have been cleanier.
Business response:
Charese, thank you for the feedback about your stay at our hotel. We are happy that overall, you enjoyed your stay and liked our courteous service. However, we apologize for the cleanliness issues you faced while you were here. We take great pride in the service, cleanliness, and maintenance of our property, and we hope this isolated incident will not keep you from returning to enjoy a great experience next time. Sincerely, Hotel Management
Property always clean and the staff is super. The handheld in the shower it's great you have when you are staying at a hotel the room is always set at a comfortable temperature.
Business response:
Antwan, thank you for choosing to stay with us at Extended Stay America. We're thrilled to know you were impressed with the service provided by our excellent associates and that you loved your well-kept room. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Everything was great and I really enjoyed my stay ,next I will plan to stay with extended stay americano!!!!!!!
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests, and your feedback tells us we are meeting those goals. Thank you for taking the time to share your excellent review. We look forward to your return visit. Sincerely, Hotel Management
The location was perfect for me in was a close to the airport
Business response:
Thank you for the excellent review of Extended Stay America. We're delighted to know our proximity to the airport was ideal for you and that you had a pleasant time while you were here. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
Basic place to stay for one night. For a longer stay, I would rate higher. This facility does not have the non-stop coffee in the lobby that is standard in many other places. The room did have the grab bars that we requested. Grab and go breakfast was coffee and muffin or granola bar. Place was bare bones, but clean and comfortable and affordable.
Business response:
Cathy, thank you for your review. It is nice to know you enjoyed your overall stay with us and liked our clean property as well as found us to be a great value. However, we are sorry the breakfast offerings were not to your liking. We will make a note of your feedback as we plan any changes to our breakfast offerings. We are pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Sincerely, Hotel Management
A simple good Morning would do! I would say the hotel is ok but what I did dislike is the staff members that I encountered were not friendly at all, I am use to being greeted when encountering a staff member and no one here would even say hello or good Morning or anything, it was almost as if they really did not like being there.
Business response:
We cannot apologize enough for your experience when staying at our hotel. Your concern will be shared with the appropriate individuals so we can be sure to meet the high standards you should expect from us every single stay. On a positive note, we are glad you had an overall comfortable stay. Thank you again, and we hope to serve you better in the future. Sincerely, Hotel Management
On the road There was hair on the wall in the bathroom in the first room and the fan smelled like cigarette smoke, after they moved me everything was fine
Business response:
David, thank you for being our guest. We are sorry for the cleanliness issue you experienced in your initial room, but we are glad to know our staff resolved the problem to your satisfaction. Rest assured, your feedback has been shared with the housekeeping team to be more diligent in their efforts. We hope to see you again in the future for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbus - Easton
How is Extended Stay America - Columbus - Easton rated?
Extended Stay America - Columbus - Easton has a 3.5 star rating with 2,186 reviews.
When is Extended Stay America - Columbus - Easton open?
Extended Stay America - Columbus - Easton is open now. It will close tomorrow at 12:00 a.m.