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Extended Stay America - Columbus - Easton
- Hotels
- Columbus, OH
About this business
Location details
4200 Stelzer Rd., Columbus, OH, 43230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Were doing some type of wiring and it was hanging out of the ceiling in the hallway and on the floir which is a fall hazard
Business response:
Dear Guest, Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. Sincerely, Hotel Management
Friendly staff, fair pricing, easy fast checkin, every amenity you could need.
Business response:
Thank you for staying with us at Extended Stay America. We are delighted you enjoyed your stay and found us to be a great value. We are also glad you loved our courteous service and the great amenities. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Not what we expected The room wasn’t as listed. It did not include the amenities described in the listing. Not the worst I’ve ever seen, but bad enough that I’d never return.
Door would not lock. Very upset with this hotel. I've stayed here many times before but the staff was rude and wouldn't help me. You could walk up my hotel door and push it open. The door would not latch from inside or outside. So anybody could walk right in. I was traveling by myself so this was very scary. Only thing I could use while in the room was the metal fold over latch. I talked to the front desk about it and her response was "I don't have anywhere to put you" at the same time, she was discussing with a man behind t... read more
Business response:
Tabatha, thank you for posting a review of your visit. We apologize for the poor service you received from our associates and that the maintenance issues you encountered while you were here. Please be assured that we have discussed your feedback with our associates to remind to our main goal is to provide outstanding customer care to our guests. We have also asked the appropriate team to fix the problem with the door immediately. We value your patronage and hope you will stay with us again. We are confident you will have a m... read more
Frequently asked questions about Extended Stay America - Columbus - Easton
How is Extended Stay America - Columbus - Easton rated?
Extended Stay America - Columbus - Easton has a 3.5 star rating with 2,186 reviews.
When is Extended Stay America - Columbus - Easton open?
Extended Stay America - Columbus - Easton is open now. It will close tomorrow at 12:00 a.m.