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Extended Stay America - Columbus - Easton
- Hotels
- Columbus, OH
About this business
Location details
4200 Stelzer Rd., Columbus, OH, 43230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice Place There was no coffee available at 9 in the morning. We could not wait for her to make more but are stay was pleasant. Great location and the staff was friendly
Business response:
Kimberly, thank you for reviewing your stay. We're glad to know our location was ideal for you and that you were pleased with the service provided by our associates. However, we're sorry you were not able to take advantage of our coffee. We want to be sure all of our guests are able to take advantage of our complimentary amenities. We appreciate you bringing this to our attention so we can continue to improve our hotel. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
Business response:
Jessica, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Location, dinig and shopping possibility in the area.
Business response:
Thank you for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
I enjoyed how close this hotel was to all of the activities in Columbus. I did not like that customers were not following the no smoking policy. My room smelled clean. However, walking down the halls you could tell other people were smoking in their room.
Business response:
Thank you for staying at Extended Stay America. We are glad to know you liked our location close to many places and that you had a nice time with us. However, we regret the inconvenience caused due to the other guests on the property. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
Business response:
Thank you so much for the positive feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
I was kind of upset when I got there because a room was not ready upon arrival.
Business response:
Thank you for being our guest at Extended Stay America. We are sorry your suite was not ready upon arrival and regret the inconvenience this caused. We assure you that we’re reviewing this situation to see what went wrong and, we're taking extra care to avoid this in the future. We hope the otherwise positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
Business response:
Nathan, many thanks for posting your gracious rating about Extended Stay America. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was great to have you here, and we hope to see you again soon. Sincerely, Hotel Management
Not great. Booked 2 beds, but that room smelled like pet urine. No other 2 bed rooms, had to share a queen. Light switch cover was broken down the middle.
Business response:
Thank you for being our guest. We are sorry for the cleanliness issue you encountered in your initial room and regret the inconvenience it caused. Your feedback has been discussed with our housekeeping team, and we have asked them to be more diligent going forward. Also, we have alerted our maintenance team to fix the light switch cover immediately. Please revisit us so we can make it up to you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbus - Easton
How is Extended Stay America - Columbus - Easton rated?
Extended Stay America - Columbus - Easton has a 3.5 star rating with 2,151 reviews.
When is Extended Stay America - Columbus - Easton open?
Extended Stay America - Columbus - Easton is open now. It will close tomorrow at 12:00 a.m.