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Extended Stay America - Columbus - Easton
- Hotels
- Columbus, OH
About this business
Location details
4200 Stelzer Rd., Columbus, OH, 43230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great location, but that's it The Easton area s super convenient. Every store you could imagine is 5 minutes away. But the hotel itself was less than mediocre. Small room, slow wifi, no good tv channels, uncomfortable bed.
Few amenities. I prepaid for a king bed room through Expedia. When I checked in at 2:00 AM they did not have the room available. I had to argue with the night staff to upgrade me so I'd have the king bed.
low quality linens sheets and comforter were extremely cheap feeling, did not breathe so I kept waking up overheated. Only one wastebasket so had to go to bathroom every time I wanted to throw something away.
Business response:
Thank you for taking the time to write a review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you were disappointed with our bedding. In response to your feedback, I will be reviewing our linens to make sure that they meet our company’s high standards. Thank you very much for providing us with your feedback. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Very disappointed. Room smelled like a cigar. Heater sounded like it was ready to blow up all night. Just felt dirty.
Business response:
I appreciate you taking the time to write a review of your experience with us. Please accept our apologies for the room conditions you experienced. To uphold our company’s high standards, I will be reviewing our cleaning and room inspection procedures with our staff. I will also have our maintenance engineer inspect your room to ensure that everything is functioning properly. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We would love to have another chance to provide you with a b... read more
The walls seemed made of paper. Strange layout of the room. Clean but that was it. Staff was friendly. Only stayed one night but wouldn't stay again.
Economical stay if that is all you want. Great location, small room with older carpet and non-premium appliances. Free breakfast was not what one would expect.
Business response:
Thank you for taking the time to write a review of your stay. Please accept our apologies that we were unable to exceed your expectations. In response to your feedback, we will work to make sure that we are clearly communicating our amenities and implementing preventative maintenance procedures. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Get What you pay for Bed was so wore down me and my wife were both site the next day. Not much for breakfast either
Business response:
Thank you for your recent review of your stay. I sincerely apologize that our beds were not up to standard. In response to your feedback, I am working with our upper management to replace our beds. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Dirty sheets, Loud neighbors, Hair in the sink, voice mail messages from July.
Frequently asked questions about Extended Stay America - Columbus - Easton
How is Extended Stay America - Columbus - Easton rated?
Extended Stay America - Columbus - Easton has a 3.5 star rating with 2,207 reviews.
When is Extended Stay America - Columbus - Easton open?
Extended Stay America - Columbus - Easton is open now. It will close tomorrow at 12:00 a.m.