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Extended Stay America - Columbus - Polaris
- Hotels
- Columbus, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8555 Lyra Dr., Columbus, OH, 43240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Went great
Business response:
DarylI wanted to thank you for giving us a 5 out of 5. I am glad you enjoyed staying with us. We look forward to seeing you on your next visit.
Business response:
ChristopherThank you for taking the time to share your thoughts with us during your recent stay. We value your business and look forward to having you stay with us again.
Mediocre property. Probably would not stay again. It needs an upgrade on the property and equipment in the rooms.
Business response:
Dear ITARAH, Thank you for choosing us and also for your review. We want every guest who stays with us to have a fulfilling experience and to depart with a lasting favorable impression. We sincerely apologize that this was not your experience. We will share your concerns with the appropriate individuals, and we will use them as an opportunity to improve our guest experience. We are grateful for the feedback and hope you will reconsider and stay with us again the next time you are in the area.Sincerely,Hotel Management
Third Stay This is my third time staying at Extended Stay America. Great customer service and friendly staff. Always very clean rooms and a great value!
Business response:
Dear Guest, Thank you for sharing your feedback with fellow travelers. It is gratifying to read our guests enjoy every aspect of their visit. Our team works hard to provide high service levels and make our guests have the best time with us, so we will share your compliments with the team to let them know their efforts are appreciated. We also appreciate you highlighting our clean suites and great value compared to the price. It was a pleasure having you as our valued guest, and we look forward to hosting many more visits to ... read more
I like my room was at the door it was just too much traffic and heard the door open and close all night
Business response:
LantanyaThank you for taking the time to let us know about your stay with us. I apologize for the inconvenience of the traffic noise that you herd during your stay.Mike BlakeGeneral Manager
They didn't clean up the dog crap, the bed was terrible. Breakfast was terrible.
Business response:
Dear Scott, Thank you for staying with us and reviewing your experience. We strive to ensure our guests have an exceptional experience while staying with us, and we are disappointed that we did not meet these expectations for you. We realize that no explanation of these issues can change your recent experience. Still, please rest assured that we will take appropriate measures to address the problem and prevent future occurrences. We hope you will allow us to provide you with the flawless stay you deserve on a future visit.Si... read more
Located close to a shopping center and restaurants.
Business response:
Dear Michael, Thank you for sharing your impressions of our hotel. We are delighted that you enjoyed your time with us and that our location, close to several eateries and shopping within walking distance, was perfect for your needs. Traveling can be challenging enough, so we at Extended Stay America strive to make it stress-free for all our guests! Should your travels bring you back this way, we would be pleased to host you again.Sincerely,Hotel Management
Breakfast is pointless. They don’t have enough dishes for every room. Certain staff has attitude. Some rooms need to be rehabbed.
Business response:
Dear Christopher, It was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way. We always aim to provide every guest with the excellent experience expected of us. However, we are genuinely sorry to learn that this was not your case, and we understand your frustration regarding the issues you described. We will address these concerns with the appropriate individuals to see what went wrong and avoid such inconvenience. We hope yo... read more
Business response:
BryanThank you for taking the time to share your thoughts with us during your recent stay. We value your business and look forward to having you stay with us again.
Frequently asked questions about Extended Stay America - Columbus - Polaris
How is Extended Stay America - Columbus - Polaris rated?
Extended Stay America - Columbus - Polaris has a 4.3 star rating with 1,604 reviews.
When is Extended Stay America - Columbus - Polaris open?
Extended Stay America - Columbus - Polaris is open now. It will close tomorrow at 12:00 a.m.