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Extended Stay America - Columbus - Polaris
- Hotels
- Columbus, OH
About this business
Location details
8555 Lyra Dr., Columbus, OH, 43240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was a spacious room in a desirable location that didn’t break the bank.
Business response:
Dear Nathan, Thank you for being our guest. It is glad to know you had a pleasant stay, and you were pleased with the quiet and spacious room, and our location was perfect for your needs. We value your feedback, and we hope you will return so we can provide you with the hospitality you deserve.Sincerely,Hotel Management
Staffs are awesome
Business response:
Dear Martin, Thank you for your excellent review of Extended Stay America. We appreciate you taking the time to share your experience with other travelers. Our team will be pleased to know they significantly made your stay with us memorable. Thank you for allowing us to be of service. We hope to have the pleasure of doing so again soon.Sincerely,Hotel Management
Great area lots of shopping right across from the mall… rooms are huge! Bed comfy! Staff welcoming and friendly! Great price!!
The sheets weren't completely clean. The fournitures are quite old. And there was nothing for breakfast, coffee and chocolate and some of granola bars. I was not satisfied 😌
Business response:
Dear Jean, Thank you for choosing us. It is glad that you had a pleasant stay. However, we apologize for the cleanliness issues with your room's sheets and furniture showing age. We have discussed these with our concerned team for further improvement. Also, we understand your disappointment with the breakfast choices failing to meet your expectations. Your feedback is vital and shared with the team to help them understand the guest's liking. Although your experience is not typical, we have room to improve, and you have our a... read more
Business response:
JackieI wanted to thank you for taking the time to let us know about your recent stay with us. We value your business and look forward to seeing you again.Mike BlakeGeneral Manager
Business response:
CaleI wanted to thank you for taking the time to give us a perfect score. We are happy that you enjoyed your stay with us and look forward to seeing you again.Mike BlakeGeneral Manager
Ok for a quick stay Not very clean
Business response:
Dear David, Thank you for staying at our hotel and letting us know we have room for improvement. It is always lovely to receive positive comments from our guests, but we are also grateful to learn from comments like yours. Every guest deserves a clean, well-maintained property as a home away from home when traveling, and we apologize for failing to provide that for you. Be assured we take the cleanliness of your suite and the entire hotel very seriously, and remedial steps within our housekeeping department are underway to e... read more
Frequently asked questions about Extended Stay America - Columbus - Polaris
How is Extended Stay America - Columbus - Polaris rated?
Extended Stay America - Columbus - Polaris has a 3.7 star rating with 2,658 reviews.
When is Extended Stay America - Columbus - Polaris open?
Extended Stay America - Columbus - Polaris is open now. It will close tomorrow at 12:00 a.m.