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Extended Stay America - Columbus - Polaris
- Hotels
- Columbus, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8555 Lyra Dr., Columbus, OH, 43240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room had a large stain on the bedding and comforter. Staff switched us to another room. Breakfast was disappointing.
Business response:
EricI wanted to thank you for taking the time to let us know about your recent stay with us. I will be sharing your feedback with the staff so that we can improve on the areas that you have mentioned.Mike BlakeGeneral Manager
The room was clean and comfortable. The only problem is the bathroom sink was plugged up
Business response:
Dear Donald, Thank you for choosing to stay with Extended Stay America. We are thrilled to receive your kind review and are delighted to learn you found our hotel so comfortable and spotless. However, we apologize for the maintenance issue you had with your bathroom sink. Your concerns have been shared with our team, and we will take necessary measures to ensure such inconveniences don't happen again. We appreciate you for being our guest, and if you find yourself in our area again, we hope to have another opportunity to pro... read more
Everyone was very friendly hotel was very clean
Business response:
SandyThank you for giving us a perfect 5 for your stay with us. We look forward to seeing you the next time you are in town.Mike BlakeGeneral Manager
Can’t beat the price for a studio that includes a kitchen! Very conveniently located right off the freeway with tons of shopping and dining options. Safe, quiet and comfortable. Highly recommend.
Business response:
JoyceThank you for giving us a perfect 5 out of 5. We truly appreciate you staying with us and look forward to seeing you again.Mike Blake General Manager
protection for loading and unloading There was no overhang to load our car and it was storming very hard. Would not stay there again.
Business response:
Dear Garth, Thank you for choosing Extended Stay America and taking the time to post your review. We strive to provide a flawless stay for every guest, and we apologize this was not entirely your impression. We genuinely care about your overall satisfaction; therefore, we are grateful for bringing your concern to our attention so we can enhance our guest's experience moving forward. It was a pleasure having you with us. We hope you will consider revisiting us so we can deliver the seamless visit you deserve.Sincerely,Hotel M... read more
Went great
Business response:
DarylI wanted to thank you for giving us a 5 out of 5. I am glad you enjoyed staying with us. We look forward to seeing you on your next visit.
Business response:
ChristopherThank you for taking the time to share your thoughts with us during your recent stay. We value your business and look forward to having you stay with us again.
Mediocre property. Probably would not stay again. It needs an upgrade on the property and equipment in the rooms.
Business response:
Dear ITARAH, Thank you for choosing us and also for your review. We want every guest who stays with us to have a fulfilling experience and to depart with a lasting favorable impression. We sincerely apologize that this was not your experience. We will share your concerns with the appropriate individuals, and we will use them as an opportunity to improve our guest experience. We are grateful for the feedback and hope you will reconsider and stay with us again the next time you are in the area.Sincerely,Hotel Management
Third Stay This is my third time staying at Extended Stay America. Great customer service and friendly staff. Always very clean rooms and a great value!
Business response:
Dear Guest, Thank you for sharing your feedback with fellow travelers. It is gratifying to read our guests enjoy every aspect of their visit. Our team works hard to provide high service levels and make our guests have the best time with us, so we will share your compliments with the team to let them know their efforts are appreciated. We also appreciate you highlighting our clean suites and great value compared to the price. It was a pleasure having you as our valued guest, and we look forward to hosting many more visits to ... read more
Frequently asked questions about Extended Stay America - Columbus - Polaris
How is Extended Stay America - Columbus - Polaris rated?
Extended Stay America - Columbus - Polaris has a 4.3 star rating with 1,703 reviews.
When is Extended Stay America - Columbus - Polaris open?
Extended Stay America - Columbus - Polaris is open now. It will close tomorrow at 12:00 a.m.