This profile has been claimed by the business owner or representative.
Extended Stay America - Columbus - Polaris
- Hotels
- Columbus, OH
About this business
Location details
8555 Lyra Dr., Columbus, OH, 43240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Extended Stay Columbus This facility offers relatively good value in the north Columbus area. My one complaint is that I was unable to control the AC in the room. None of the controls worked. I had to cover the vents to keep the cold air off of me while I slept. I will mention this to the staff when I check out.
Business response:
AnonymousThank you for the perfect score. We look forward to seeing you again.Mike BlakeGeneral Manger
Business response:
MichaelThank you for taking the time to let us know about your stay. We appreciate and value your business and hope that the next time that you are in the Columbus area that you will stop in to see us and that we can better meet your expectations.Thank YouMike BlakeGeneral Manager
Great
Business response:
LetaThank you for taking the time to share your thoughts with us during your recent stay. We value your business and look forward to having you stay with us again.
Business response:
JosephThank you for taking the time to share your thoughts with us during your recent stay. We value your business and look forward to having you stay with us again.
Room had a large stain on the bedding and comforter. Staff switched us to another room. Breakfast was disappointing.
Business response:
EricI wanted to thank you for taking the time to let us know about your recent stay with us. I will be sharing your feedback with the staff so that we can improve on the areas that you have mentioned.Mike BlakeGeneral Manager
The room was clean and comfortable. The only problem is the bathroom sink was plugged up
Business response:
Dear Donald, Thank you for choosing to stay with Extended Stay America. We are thrilled to receive your kind review and are delighted to learn you found our hotel so comfortable and spotless. However, we apologize for the maintenance issue you had with your bathroom sink. Your concerns have been shared with our team, and we will take necessary measures to ensure such inconveniences don't happen again. We appreciate you for being our guest, and if you find yourself in our area again, we hope to have another opportunity to pro... read more
Everyone was very friendly hotel was very clean
Business response:
SandyThank you for giving us a perfect 5 for your stay with us. We look forward to seeing you the next time you are in town.Mike BlakeGeneral Manager
Can’t beat the price for a studio that includes a kitchen! Very conveniently located right off the freeway with tons of shopping and dining options. Safe, quiet and comfortable. Highly recommend.
Business response:
JoyceThank you for giving us a perfect 5 out of 5. We truly appreciate you staying with us and look forward to seeing you again.Mike Blake General Manager
protection for loading and unloading There was no overhang to load our car and it was storming very hard. Would not stay there again.
Business response:
Dear Garth, Thank you for choosing Extended Stay America and taking the time to post your review. We strive to provide a flawless stay for every guest, and we apologize this was not entirely your impression. We genuinely care about your overall satisfaction; therefore, we are grateful for bringing your concern to our attention so we can enhance our guest's experience moving forward. It was a pleasure having you with us. We hope you will consider revisiting us so we can deliver the seamless visit you deserve.Sincerely,Hotel M... read more
Frequently asked questions about Extended Stay America - Columbus - Polaris
How is Extended Stay America - Columbus - Polaris rated?
Extended Stay America - Columbus - Polaris has a 3.7 star rating with 2,675 reviews.
When is Extended Stay America - Columbus - Polaris open?
Extended Stay America - Columbus - Polaris is open now. It will close tomorrow at 12:00 a.m.