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Extended Stay America - Columbus - Polaris
- Hotels
- Columbus, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8555 Lyra Dr., Columbus, OH, 43240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I like my room was at the door it was just too much traffic and heard the door open and close all night
Business response:
LantanyaThank you for taking the time to let us know about your stay with us. I apologize for the inconvenience of the traffic noise that you herd during your stay.Mike BlakeGeneral Manager
They didn't clean up the dog crap, the bed was terrible. Breakfast was terrible.
Business response:
Dear Scott, Thank you for staying with us and reviewing your experience. We strive to ensure our guests have an exceptional experience while staying with us, and we are disappointed that we did not meet these expectations for you. We realize that no explanation of these issues can change your recent experience. Still, please rest assured that we will take appropriate measures to address the problem and prevent future occurrences. We hope you will allow us to provide you with the flawless stay you deserve on a future visit.Si... read more
Located close to a shopping center and restaurants.
Business response:
Dear Michael, Thank you for sharing your impressions of our hotel. We are delighted that you enjoyed your time with us and that our location, close to several eateries and shopping within walking distance, was perfect for your needs. Traveling can be challenging enough, so we at Extended Stay America strive to make it stress-free for all our guests! Should your travels bring you back this way, we would be pleased to host you again.Sincerely,Hotel Management
Breakfast is pointless. They don’t have enough dishes for every room. Certain staff has attitude. Some rooms need to be rehabbed.
Business response:
Dear Christopher, It was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way. We always aim to provide every guest with the excellent experience expected of us. However, we are genuinely sorry to learn that this was not your case, and we understand your frustration regarding the issues you described. We will address these concerns with the appropriate individuals to see what went wrong and avoid such inconvenience. We hope yo... read more
Business response:
BryanThank you for taking the time to share your thoughts with us during your recent stay. We value your business and look forward to having you stay with us again.
Business response:
AkielThank you for taking the time to share your thoughts with us during your recent stay. We value your business and look forward to having you stay with us again.
It was wonderful! Very clean! The person at the desk, I think Mei?? Was WONDERFUL, she was so nice and helpful! Definitely plan on staying again!
Place was clean as usual. Quieter this time even tho full. Didn’t get enough cooking and serving dishes. Dishwasher was hard to use. Wi-Fi was not working.
Business response:
Dear Christopher, Thank you for returning for another stay and for reviewing your experience with us. We are glad you enjoyed most of your visit, and we apologize for any concerns that may have kept you from having an outstanding stay. We value our guest's feedback as we continually strive to grow and improve our guest services. We hope to provide you with a better impression the next time.Sincerely,Hotel Management
Wonderful First time staying at extended very impressive
Business response:
Dear Nora, Thank you for choosing Extended Stay America. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could give you a great first impression. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Columbus - Polaris
How is Extended Stay America - Columbus - Polaris rated?
Extended Stay America - Columbus - Polaris has a 4.3 star rating with 1,703 reviews.
When is Extended Stay America - Columbus - Polaris open?
Extended Stay America - Columbus - Polaris is open now. It will close tomorrow at 12:00 a.m.