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Extended Stay America - Columbus - Polaris

4.3
  • Hotels
  • Columbus, OH

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

8555 Lyra Dr., Columbus, OH, 43240, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.31,704 reviews
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Thomas 
3 years ago

Fed to move room twice because the air conditioner was very noisy and one that the really noise the tired of moving. A/C very noisy 

Business response:

Thomas, thank you for taking the time to write a review of our hotel. We are sorry about the issues you experienced during your stay. We were happy that our staff was able to resolve everything to your satisfaction but wanted to apologize for this inconvenience. We understand that every detail matters and assure you that we are working to correct these concerns. Thank you again for your candid feedback. We hope to have the opportunity to make your next stay with us outstanding in every respect. Sincerely, Hotel Management 

Charles W's profile image
Charles W 
3 years ago

Generally I was satisfied with my overnight stay. 

Brent's profile image
3 years ago
Anonymous's profile image
Anonymous 
3 years ago

It was an average room. Pool was closed. 

Business response:

Thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you had a pleasant stay with us. We also regret any disappointment you had with our pool being closed during your visit due to the current circumstances. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management 

Tamieka's profile image
Tamieka 
3 years ago
Jeanette's profile image
Jeanette 
3 years ago

Horrible grab and go breakfast. The only thing available was oatmeal. You need to up your breakfast big time! 

Business response:

Jeanette, thank you for your review. We regret your disappointment with our grab-and-go breakfast offerings. We will share your feedback with our food and beverage team to see where we can improve. We hope the otherwise positive aspects of your visit will bring you back to us for an even better experience. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
3 years ago

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Marylynn's profile image
Marylynn 
3 years ago

My new home away from home I was very pleased with my stay, the staff was friendly and helpful, every staff member I encountered be it passing in the hall or asking a question had a smile on their faces and were always helpful. My room was great, clean, comfortable bed. I needed some dishes and Amy brought them super fast - she was so helpful during the entire stay - kudos to Amy. I will definitely be staying here again - I love the FULL kitchen in every room! The location was good, very pretty courtyard, the entire hotel wa... read more

Mu's profile image
3 years ago

Frequently asked questions about Extended Stay America - Columbus - Polaris

How is Extended Stay America - Columbus - Polaris rated?

Extended Stay America - Columbus - Polaris has a 4.3 star rating with 1,704 reviews. 

When is Extended Stay America - Columbus - Polaris open?

Extended Stay America - Columbus - Polaris is open now. It will close tomorrow at 12:00 a.m.