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Extended Stay America - Columbus - Polaris

4.3
  • Hotels
  • Columbus, OH

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

8555 Lyra Dr., Columbus, OH, 43240, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.31,604 reviews
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Anonymous 
3 years ago

Love being able to cook. Nice to have a couch. Excellent Covid precautions. Expedia had us booked for 2 separate nights instead of 2 consecutive nights but Ronnie & Carmen were great working it all out. Alysha was great at check in - very informative, knowledgeable & helpful. We will absolutely stay there again. 

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Anonymous 
3 years ago

The front desk girl was very friendly. 

Business response:

Thank you for your terrific review of Extended Stay America. We are happy to have surpassed your expectations with our courteous front desk service. Reviews like yours encourage our team to keep up the good work. We hope you will choose us again on your next visit to our area. Sincerely, Hotel Management 

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Michael 
3 years ago

It was a nice facility. My only minor complaint is that I could not find how to change settings on the A/C. I could not even turn it off, and the fan ran continually. Otherwise, it was fine. 

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Anonymous 
3 years ago

Good stay 

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Anonymous 
3 years ago

Great 

Business response:

Thank you for reviewing your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

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Anonymous 
3 years ago

Clean and quiet Every bathroom should have handy cap bars in them Really enjoyed our stay 

Business response:

All of us at Extended Stay America appreciate your five-star rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management 

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Anonymous 
3 years ago
Anonymous's profile image
Anonymous 
3 years ago

Slow check in (waited over 5 minutes for an employee to show up). No amenities - no coffee or breakfast. Had to ask for any dishes due to Covid. 

Business response:

Thank you for staying at our hotel. We regret to know our hotel did not meet your expectations. We are very sorry for the issues you had at check-in and the disappointment with some of our amenities not being there. We are again sorry for the discontent and hope you will allow us to host you again and redeem ourselves. Sincerely, Hotel Management 

Tara's profile image
3 years ago

Frequently asked questions about Extended Stay America - Columbus - Polaris

How is Extended Stay America - Columbus - Polaris rated?

Extended Stay America - Columbus - Polaris has a 4.3 star rating with 1,604 reviews. 

When is Extended Stay America - Columbus - Polaris open?

Extended Stay America - Columbus - Polaris is open now. It will close tomorrow at 12:00 a.m.