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Extended Stay America - Columbus - Polaris

4.3
  • Hotels
  • Columbus, OH

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

8555 Lyra Dr., Columbus, OH, 43240, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.31,604 reviews
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DERRICK's profile image
DERRICK 
3 years ago

very suitable property was quiet maintained and located in the heart of a social district , shopping and several dining choices 

Business response:

Derrick, thank you for being a guest at Extended Stay America and rating us so highly. It was a delight you had a quiet and relaxing stay and that our convenient location was the highlight of your experience. Thank you again for your feedback, and we look forward to welcoming you again. Sincerely, Hotel Management 

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Anonymous 
3 years ago

Alysha at check in was wonderful! Very knowledgeable, professional & pleasant. Room was very clean, quiet, safe & comfortable. Only issue was bed was too hard for me so had to move to the couch which was dom better. Even so we will definitely stay here again. Great value for the price. 

Anonymous's profile image
Anonymous 
3 years ago

Close to restaurants and shops. Easy access to highways and byways. 

Business response:

Thank you for writing a review about your experience at Extended Stay America. We are delighted to know you had a comfortable stay and that our location was convenient for your travel plans. Your rating is appreciated, and we look forward to seeing you soon. Sincerely, Hotel Management 

Alan's profile image
3 years ago

Overall nice stay Really great stay! Sometimes it was pretty noisy on the other sides of the room or could possibly be the wind but overall is a neat place to stay! 

Shawn's profile image
3 years ago

Quality Customer service Great service professionalism and great Staff 

Business response:

Shawn, thank you for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests. It was a pleasure to read about the service you received from our staff. They will be pleased to hear their efforts are noticed and appreciated by our guests. We hope you will stay with us again the next time you visit Columbus. Sincerely, Hotel Management 

Theodore's profile image
Theodore 
3 years ago

No complaints It was exactly what I was looking for. The place was inexpensive, clean, comfortable.. and the staff was friendly. 

Anonymous's profile image
Anonymous 
3 years ago

The front desk kjb 

Business response:

Thank you very much for sharing your review of Extended Stay America. We are thrilled to know you liked the service provided by our associates at the front office and that you had a comfortable stay at our well-maintained hotel. We appreciate your praises and look forward to hosting you soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
3 years ago
Anonymous's profile image
Anonymous 
3 years ago

All is great and good prices, but none of three lamps in my room works and was told at like 5pm i had to wait till morning to have them fixed. I still have lights of wall but shoud have to wait 12 hours for the lights fixed with new bulbs. 

Business response:

Thank you for reviewing your stay with us at Extended Stay America. We are glad you had a pleasant stay overall and that we were able to meet your expectations at a great price. However, we are sorry for the issues you had with your room and that we were not able to resolve them in a timely manner. We will share your comments with our team and make sure we are more consistent in our service delivery going forward. We hope to have the chance to welcome you back soon. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Columbus - Polaris

How is Extended Stay America - Columbus - Polaris rated?

Extended Stay America - Columbus - Polaris has a 4.3 star rating with 1,604 reviews. 

When is Extended Stay America - Columbus - Polaris open?

Extended Stay America - Columbus - Polaris is open now. It will close tomorrow at 12:00 a.m.