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Extended Stay America - Columbus - Polaris
- Hotels
- Columbus, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8555 Lyra Dr., Columbus, OH, 43240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Older building. Room was not like the pictures
Business response:
Thank you for choosing Extended Stay America, and for taking the time to post a review! We are glad you had a pleasant stay overall. However, we regret not meeting some of your expectations. We will share your comments with the appropriate individuals as we plan for future upgrades. Thank you again, and we hope you will choose us the next time you visit the area. Sincerely, Hotel Management
hotel was fine friend got a room at lower rate and he booked at hotel not expedia will do that next time its cheaper
Business response:
Thank you for being our guest. We are pleased if overall you enjoyed your stay. It would be an honor to have another opportunity to welcome you back for a perfect visit. Sincerely, Hotel Management
Clean
Nice place Very comfortable suite but can't wait to get back to having ice, breakfast and pool.
Business response:
James, thank you for sharing your review of Extended Stay America. We are delighted to know our service and accommodations met your expectations and that you had a great stay. We look forward to hosting you again on your next trip to our city. Sincerely, Hotel Management
Comfortable stay The floor was sticky in our room in areas and one of the beds had something on the sheets. The halls and the room had a weird smell. We went to Target next door and bought a wax warmer. The Fridge and bath were extremely clean. The location is easy to get in and out of. It has lots of choices for shopping and it was near the event location in Westerville that we were attending. The staff was fantastic and helpful. Everyone was very friendly. The breakfast was cancelled, due to Covid, but the places others in... read more
The sink would not drain, and the toilet would not flush in one of our two rooms. That was unacceptable. The other room was fine. They said they would give me an allowance for the problems, but did not.
Business response:
Thank you for being a guest at our hotel and reviewing us online. We are glad you had an overall comfortable stay and were satisfied with our services. However, we apologize for the maintenance issue in your second suite. We will share this with our team for their review and action. We hope you will reselect us and allow us to deliver the great stay you desired. Sincerely, Hotel Management
I liked that if we wanted to use a kitchen space we had the option.
Business response:
Thank you for the feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbus - Polaris
How is Extended Stay America - Columbus - Polaris rated?
Extended Stay America - Columbus - Polaris has a 4.3 star rating with 1,604 reviews.
When is Extended Stay America - Columbus - Polaris open?
Extended Stay America - Columbus - Polaris is open now. It will close tomorrow at 12:00 a.m.