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Extended Stay America - Columbus - Polaris
- Hotels
- Columbus, OH
About this business
Location details
8555 Lyra Dr., Columbus, OH, 43240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
so much potential Super friendly front desk (even at 1am). The room was adequate. The kitchenette’s cabinets were old and in need of repair, paint or replacement. The carpet in the room needed a deep cleaning especially behind dresser and night stands. Bed was comfy. Towels were small and rough. The property outside was beautiful in a great location.
Business response:
Andrea, thank you for being our guest. We are glad you were impressed with our front desk associates and that you liked our location. However, we are sorry you were disappointed with the condition of our kitchen cabinets and the carpets. Your feedback has been shared with the appropriate teams to address the issues. Everything we do is aimed at providing you with an excellent hotel experience. We hope to have the chance to prove it to you on a future stay. Sincerely, Hotel Management
Pretty good. The rooms and building could use some refreshing. I seen at one location they had ovens, that would be nice at all of them. But in all Pretty good stay.
Business response:
Duane, thank you for the generous review of Extended Stay America. We are glad you had an overall pleasant experience and were impressed with most aspects of our hotel. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
The staff was all nice and the property is very nice! Only complaint is the sheets had some large blue stains on them! Other than that very happy with our stay!!
Business response:
Jess, thank you for being our guest and for taking the time to review your experience at Extended Stay America. It is nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We value your feedback, and we will share your comments regarding the sheets with our housekeeping to make sure they are more diligent going forward. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Nice and quiet
Business response:
Eric, thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you had a peaceful stay with us. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Quality Great Stay, Quality Service. Ms. KACY WAS professional, pleasant and Very Helpful to All my needs..Such a Great Employee..Will Definitely come there Again
Business response:
Shawn, thank you for reviewing your stay at Extended Stay America. We are delighted to read that Kacy went a step beyond to make your stay more comfortable. Your compliments will surely be shared with her. We enjoyed having you as our guest and look forward to welcoming back on a future visit. Sincerely, Hotel Management
Business response:
Thank you for the positive rating. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Meiyetta, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
I liked the layout of the room, the location, and the bed
Business response:
Chai, we are glad our modern approach to decorative details added to the enjoyment of your visit. We strive to always give exceptional service along with the ideal combination of location and style, and we appreciate your acknowledgment of our efforts. Thank you for choosing Extended Stay America and for this fantastic review. We look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbus - Polaris
How is Extended Stay America - Columbus - Polaris rated?
Extended Stay America - Columbus - Polaris has a 3.7 star rating with 2,640 reviews.
When is Extended Stay America - Columbus - Polaris open?
Extended Stay America - Columbus - Polaris is open now. It will close tomorrow at 12:00 a.m.