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Extended Stay America - Columbus - Polaris
- Hotels
- Columbus, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8555 Lyra Dr., Columbus, OH, 43240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
was a great experience, staff was great and so was the facility
Business response:
Kirk, thank you for your 5-star review of Extended Stay America. We are happy to know we exceeded your expectations for a wonderful stay and you were awed by our spectacular hospitality. On behalf of everyone at Extended Stay America, we appreciate your recognition and invite you for another visit. Sincerely, Hotel Management
‘Breakfast’ was pre-packaged muffins and oatmeal. Disappointing. Shower was noisy. Room was clean and ok. They updated half the flooring, but left old worn carpet on the rest.
Business response:
Thank you for being our guest. Although you had an overall pleasant stay, we sincerely apologize for falling short of your expectations for a perfect stay. Your feedback with regard to the carpet our breakfast offerings will help us improve our future guest experiences moving forward. Our maintenance team has been informed to repair the shower in your room. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
N/a... nothing exciting or disappointing. Front staff was very friendly and helpful.
Business response:
Thank you for being our guest at Extended Stay America. We are pleased to know you had a pleasant stay with us and liked our cordial associates. We will share your gracious remarks with our front desk team. Thank you again, and we look forward to welcoming you back very soon. Sincerely, Hotel Management
Wish breakfast was served longer, but other than that it was nice, close to everything.
Business response:
Casey, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us and liked our ideal location. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Location was good. Poor room amenities, poor breakfast, noisy beyond quiet hours.
Business response:
Thank you for your review of your recent visit. Although you liked our convenient location, we are sorry for your disappointment with the in-room amenities and also for the noise issues you encountered. We wish we had the opportunity to address the problem while you were here as we would have done our best to ensure you were comfortable. We will also share your valuable comments regarding our grab-and-go breakfast with our Brand Leaders for future changes. We regret any inconvenience you had and hope to have another opportun... read more
Safe place to stay with kids Lots of fun places to shop and eat. Not far from the Columbus Zoo. Very clean. Staff was very friendly and helpful. Very clean area and quiet.
Business response:
Donna, thank you for choosing Extended Stay America. It is nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We are also glad our location worked well for you and that you appreciated being so close to the Columbus Zoo. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
The room was nice and big but not veryclean. Used products still in the shower so obviously it hadnt been cleaned. Definitely needed to be vacuumed!
Business response:
We appreciate you taking the time to review your experience at Extended Stay America. It is a delight to know you liked the spaciousness of your room and that you had a great stay with us. Your feedback is shared with our housekeeping team to be more diligent going ahead. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbus - Polaris
How is Extended Stay America - Columbus - Polaris rated?
Extended Stay America - Columbus - Polaris has a 4.3 star rating with 1,605 reviews.
When is Extended Stay America - Columbus - Polaris open?
Extended Stay America - Columbus - Polaris is open now. It will close tomorrow at 12:00 a.m.