Extended Stay America - Columbus - Polaris's cover image
Claimed

This profile has been claimed by the business owner or representative.

Extended Stay America - Columbus - Polaris

4.3
  • Hotels
  • Columbus, OH

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

8555 Lyra Dr., Columbus, OH, 43240, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.31,705 reviews
Select a rating
Anonymous's profile image
Anonymous 
5 years ago

Employees were very nice but found a used condom on my floor upon arriving to my room 

Business response:

Thank you for being our guest. Although you liked our courteous associates, we are sorry for the cleanliness issue you had in your room. A clean, fresh suite is our top priority, and we will work with our staff to ensure that this was an isolated issue. On behalf of everyone here, we invite you to revisit us for a much better experience. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago
Sue's profile image
5 years ago

It was all ok. Nothing outstandingpleasant hostesses 

Business response:

Thank you for being our guest and for your wonderful feedback. Every team member here at Extended Stay America works hard to deliver a great guest experience, so we really appreciate you noticing their efforts. We hope you will visit again the next time you are in the area. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago
Kristi's profile image
Kristi 
5 years ago

Very clean, and friendly staff. Disappointed that the pool was already drained when its still in the high 80's and 90's 

Business response:

Kristi, thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy that overall you enjoyed your stay at our well-maintained property. We are also glad you liked our courteous associates. However, we regret your disappointment during your visit. We hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago
Anonymous's profile image
Anonymous 
5 years ago
Steven's profile image
Steven 
5 years ago
Joan's profile image
5 years ago

It was an enjoyable stay. The room was clean, the facilities were in good shape and the staff was friendly and answered any questions. 

Business response:

Joan, thank you for the fantastic feedback of Extended Stay America. We are thrilled to know you had a great time with us and that you enjoyed our service and facilities. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Columbus - Polaris

How is Extended Stay America - Columbus - Polaris rated?

Extended Stay America - Columbus - Polaris has a 4.3 star rating with 1,705 reviews. 

When is Extended Stay America - Columbus - Polaris open?

Extended Stay America - Columbus - Polaris is open now. It will close tomorrow at 12:00 a.m.