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Extended Stay America - Columbus - Polaris
- Hotels
- Columbus, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8555 Lyra Dr., Columbus, OH, 43240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Lovely hotel and area the hotel is lovely, the area around it offers many restaurants and shopping areas.The staff at the hotel was helpful. There were only 2 problems - 1. there was no directory in the room for local eating and shopping and 2. when booked through the website we were put in a smoking room when we requested a non-smoking room. They were full, but managed to get us into a non-smoking room,
Business response:
Brenda, thank you for staying at Extended Stay America - Columbus – Polaris. We are delighted to read you liked our convenient location and courteous service. Thanks again for being our guest, and we hope to see you soon. Sincerely, General Manager
Decent hotel Don't expect much out of the free breakfast. Grab n go granola bars or mini-muffins. Sleeper sofa was very uncomfortable due to a mattress that was a bit worn out.
Business response:
Todd, thank you for reviewing Extended Stay America - Columbus - Polaris. We are happy to know you had a comfortable stay with us, but we are sorry for the bit of inconvenience you had due to the sofa-bed in your room. We value your feedback and look forward to welcoming you back soon. Sincerely, General Manager
Business response:
Ying, thank you for being our guest. Our goal is to make your visit as comfortable as possible and to assist you in any way, so it is good to know we accomplished this while you were here. We appreciate your kind rating. Please come back and see us again soon at Extended Stay America - Columbus - Polaris. Sincerely, General Manager
Business response:
Sameer, thanks so much for the terrific rating regarding your visit to Extended Stay America - Columbus - Polaris. Making sure that each guest's experience is flawless is what we strive for every day, and your recognition of our efforts goes a long way in motivating us to do even better. We hope you are already planning another trip our way. Sincerely, General Manager
Okay place to stay The bed was not that comfortable. I had a kitchen but had to get everything from front desk to cook with. No indoor pool
Business response:
Jeria, thanks for evaluating your stay. We are glad you had an overall pleasant visit. However, we are sorry for not meeting all of your expectations. As per our brand standard requirements, we keep the kitchenware at the front desk rather than leaving them in the rooms. We will be sure our front desk communicates this more clearly going forward. We hope you will give us an opportunity to make this up to you on a future stay. Sincerely, General Manager
good place to sleep. Conviently located to many restraunts and Polaris shopping area. Courteous staff. Clean room. Small bathrooom/shower. Toilet water continuously running.
Business response:
Darlene, it was a pleasure to have you as our guest at Extended Stay America - Columbus – Polaris. We are delighted to read you liked the cleanliness of your room and that our location was perfect for your needs. We appreciate your feedback in regard to bathroom and have shared with our maintenance team. We look forward to welcoming you back for another outstanding experience. Sincerely, General Manager
Business response:
James, we are delighted you had a pleasant experience at Extended Stay America - Columbus - Polaris. Thank you for sharing your kind rating. Please come and see us again soon! Sincerely, General Manager
Nice hotel, great price. Breakfast was very disappointing, just muffins and granola bars.
Business response:
Mark, thank you for being our guest. It’s nice to know you found us to be a good value, but we are sorry that our breakfast offerings were not to your liking. We have taken a note of your feedback as we plan any changes to our selections. We hope the positive aspects of your visit will bring you back to our hotel in the future. Sincerely, General Manager
Business response:
We are delighted you chose to stay at Extended Stay America - Columbus - Polaris. Thank you for the four-star rating which lets us know you enjoyed your overall experience with us. We appreciate your business and hope to see you again on your future trip to the area. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Columbus - Polaris
How is Extended Stay America - Columbus - Polaris rated?
Extended Stay America - Columbus - Polaris has a 4.3 star rating with 1,605 reviews.
When is Extended Stay America - Columbus - Polaris open?
Extended Stay America - Columbus - Polaris is open now. It will close tomorrow at 12:00 a.m.