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Extended Stay America - Columbus - Polaris
- Hotels
- Columbus, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8555 Lyra Dr., Columbus, OH, 43240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great Stay! Our stay at Extended Stay was very nice. The hotel has easy access to highways and is surrounded by shopping and restaurants. The hotel was very clean and accommodations were as they were described.- kitchen area, living room area, and a separate bed room with two queen beds. We will return to this hotel for our event next year.
Business response:
Joseph, thanks so much for the wonderful review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America - Columbus – Polaris. We can’t wait to welcome you back. Sincerely, General Manager
Family Weekend Vacation Liked the hotel; it was clean!! But the things that I didn't like is; there was no housekeeping over the weekend, you had to take your dirty towels to the front desk to change them out with the clean ones, breakfast was trap and go typ (muffins, breakfast bar, and coffee that tasted like it was setting all day). You have to ask the front desk for dishes for the kitchen! But overall I loved the location of the hotel!! It was a really nice clean hotel!!
Business response:
Nancy, thank you for being our guest at Extended Stay America - Columbus - Polaris and for sharing your feedback. We are glad to know you liked our conveneint location and were also impressed with our clean, fresh property. That being said, I regret the inconvenience you experienced your experienced. We hope this didn't overshadow your otherwise great stay and that you will choose us again in the future. Sincerely, General Manager
Good value for convenient location Pool is open. Tucked away from the highway so noise concerns to factor in. I only stayed for one night but there is a nice courtyard next to gated pool with tables and umbrellas set up complete with grass for kids to play which the true extended stayers were enjoying. Grab 'n go breakfast with water & coffee, no juice option. Queen studio was roomy and served my need.
Business response:
Sunny, thanks so much for staying at Extended Stay America - Columbus – Polaris. We are happy to note that your overall stay was pleasant and you liked the great value we offer in the area. We look forward to serving you again soon! Sincerely, General Manager
Granola bar and coffee, is all that's offered for breakfast, being an 'extended stay'. If an overnight visit, bring groceries to cook in your room for breakfast!
Business response:
Thank you for being our guest at Extended Stay America - Columbus - Polaris. We are delighted to know you enjoyed your time with us and that you were impressed with all the aspects of our hotel. Thanks again for your feedback, and we look forward to welcoming you back soon! Sincerely, General Manager
Smoky Found hair is tub. Smelt smoky. Other than that it was great
Business response:
Robert, we appreciate you choosing to stay at Extended Stay America - Columbus - Polaris. It is good to read that you liked most aspects of our property, but we are sorry the housekeeping issues you had. Your comments will be shared with our team in order to prevent similar issues from happening again. Please come back and see us again soon. Sincerely, General Manager
Business response:
Randal, thank you for choosing to stay with us and taking the time to give your complimentary rating. We work hard to make sure our guests enjoy every aspect of their stay, so reviews such as yours tell us that we are succeeding. Thank you again for your business. We look forward to your next stay at Extended Stay America - Columbus - Polaris. Sincerely, General Manager
Good deal Great location and value
Business response:
Walter, it was our pleasure hosting you at Extended Stay America - Columbus - Polaris. We are delighted to know you enjoyed our convenient location and also found us to be a good value. We appreciate you being our guest and hope to be your first choice every time you visit our area. Sincerely, General Manager
So so The room was clean but the AC wouldn't go cooler than 71 degrees period the stairwells were full of dirt and debris on the steps. The breakfast was a little disappointing of only pre-made muffins and oatmeal
Business response:
Please accept my apologies for the issues you experienced. I have shared your concerns with my housekeeping and maintenance teams to prevent these issues from happening again. I will also share your feedback in regard to our grab-and-go offerings with our food and beverage team. We hope you will consider giving us another chance to serve you better in the future. Sincerely, General Manager
Everyone at the hotel was very nice and accommodating, although the front desk didn't seem to have sufficient staff at times. The air conditioner in my room did not work during my 2-day stay and I felt a little uncomfortable (as I was staying alone) to be placed at the very end of a long hallway. Could not get WIFI to work.
Business response:
Patricia, thank you for reviewing our hotel. Although you liked our associates, we apologize for the maintenance issues you encountered during your stay. We have shared your concerns with appropriate individuals in our organization to make sure that future guests do not experience the same. Making each and every guest feel appreciated and valued is our number one priority and your candid comments have pinpointed an area in which we can and will improve. We hope you will give us a second chance to deliver the type of experien... read more
Frequently asked questions about Extended Stay America - Columbus - Polaris
How is Extended Stay America - Columbus - Polaris rated?
Extended Stay America - Columbus - Polaris has a 4.3 star rating with 1,605 reviews.
When is Extended Stay America - Columbus - Polaris open?
Extended Stay America - Columbus - Polaris is open now. It will close tomorrow at 12:00 a.m.