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Extended Stay America - Dallas - Coit Road
- Hotels
- Dallas, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
12121 Coit Rd., Dallas, TX, 75251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Dissapointed overall rooms were clean but only 1 towel no cups no coffee pot and ask for queen bed and they gave us a full size.
Business response:
Terrie, we appreciate you taking the time to comment on your stay, and we apologize for the problems that inconvenienced you. Our main focus is to ensure your comfort and satisfaction, and we will ensure these items are addressed. We hope you will give us another opportunity to provide you with the outstanding service we are usually known for providing. Sincerely, Hotel Management
Not the greatest Very loud with vehicles right outside the door. There was a plate of leftover food in the fridge. The breakfast was very limited with oatmeal and coffee.
Business response:
Thank you for your review. We are sorry for the noise and cleanliness issues you experienced while you were here. We have shared your feedback with the respective teams and will certainly step up our efforts so your next stay is even better. We will also make a note of your feedback with regard to our complimentary grab-and-go breakfast as we plan any changes to it. Please come back and see us again. Sincerely, Hotel Management
I had a hard time getting my crew checked into the hotel with my reservations. It started at 11 am and I finally had results at 6 pm and this was with multiple calls into hotels.com. The rep. from Hotels.com kept trying to let the site staff know I had booked and paid for 3 rooms. Yet the site staff kept refusing and insisting that I pay for another room, then I was told they were completely booked. Finally at about 6 pm the site staff finally listened to Hotel.com staff and understood the situation. very disappointing becau... read more
Business response:
Angela, thank you for staying with us and sharing your review. We sorry aboutthe issues you experienced with your reservation, and even more that we did not appropriately correct the situation on time.Your comments have been discussed with the front desk team, and we are reviewing our procedures so this does not happen again. Thank you for your feedback, and we hope you will give us another chance to make this up to you and demonstrate excellent hospitality from our team. Sincerely, Hotel Management
Business response:
Pamela, we appreciate you taking the time to share your positive rating regarding your experience at Extended Stay America. We are glad you enjoyed your visit and that our facilities and service were to your satisfaction. We hope to be your first choice every time you visit this area. Sincerely, Hotel Management
Business response:
It was a pleasure having you as our guest at Extended Stay America. We are devoted to providing outstanding service and accommodations, so we are happy to know we met your expectations. Thank you for taking the time to share your wonderful rating. We look forward to your return visit. Sincerely, Hotel Management
"Nice place to relax in Dallas laundry facilities and breakfast are on premises. Public transportation is conveniently within walking distance. Close to Richardson"
Business response:
Thanks for evaluating your visit to Extended Stay America. We are delighted to know you liked our convenient location and that service along with our facilities were to your satisfaction. It was a pleasure serving you, and we hope to welcome you again soon. Sincerely, Hotel Management
feels.like im at home loved it quiet no drama outside
Business response:
Thanks for the awesome feedback. We are happy to know all went great during your stay and that you were satisfied with all that we have to offer. It was a pleasure serving you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Converted Apartment to Hotel A little disappointed with bedding and hotel access. Clean enough I guess. Carpet could use a good vacuum. Just spending a night but I wouldn’t return. Nearby food establishments. Just feels a little creepy.
Business response:
Gary, thank you for taking the time to post your review. We are happy to know you were pleased with our comfortable rooms and had an overall comfortable time with us. However, we are sorry for any inconvenience caused while you were here. We hope to have another chance so we can make your next trip pleasant in every respect. Sincerely, Hotel Management
Business response:
Many thanks for sharing your 5-star rating of Extended Stay America. We are delighted we exceeded your expectations for a fun-filled visit to our area. We hope to have the pleasure of welcoming you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Dallas - Coit Road
How is Extended Stay America - Dallas - Coit Road rated?
Extended Stay America - Dallas - Coit Road has a 4.4 star rating with 1,003 reviews.
When is Extended Stay America - Dallas - Coit Road open?
Extended Stay America - Dallas - Coit Road is open now. It will close tomorrow at 12:00 a.m.