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Extended Stay America - Dallas - Coit Road
- Hotels
- Dallas, TX
About this business
Location details
12121 Coit Rd., Dallas, TX, 75251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The place was not in the best part of town.
Business response:
Tracy, thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations with regards to our location. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Not the galleria. The room was clean and worth the price, and included all the requirements needed to have a week-long stay. Oddly enough, there were no shampoo bottles, bunt otherwise it was good!
Business response:
Victor, thank you for being our guest at Extended Stay America. We are happy to know you liked your well-equipped room and found us to be a good value. Please know our guests often bring their personal items from home to use in their suite, so that's why toiletries are available upon request at the front desk and always complimentary. Please accept our apologies if we did not communicate this to you at check-in. We hope your otherwise positive stay will bring you back to us. Sincerely, Hotel Management
Business response:
Jose, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Business response:
Alexis, we are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
We appreciate you providing a review of our hotel. Everything we do is aimed at providing you with an excellent hotel experience, but we are sorry to have let you down. We hope you will consider visiting us again as we would love to provide you with a favorable experience. Sincerely, Hotel Management
Great staff Loves the staff
Business response:
Anita, thank you for the positive review and for taking the time to recognize our hotel. We are delighted to know how much you enjoyed your time here and the excellent service provided by our staff. Thanks for being our guest. We can't wait to welcome you back to Extended Stay America. Sincerely, Hotel Management
Good for an overnight stay Hotel is conveniently located close to the hospital and inexpensive. Staff was friendly. Check in paperwork was more extensive than normal. TVs were out across the property and apparently, from overhearing another guest, had on and off for several days. I don't know why. Room was clean. Small but included a kitchenette area. Some missing paint spots on the wall. Bed was very firm! AC was good. Shower was good. I was only there for one night and checked out before breakfast. For, it was fine for an ... read more
Business response:
Thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. Your feedback is appreciated as it will help us improve our service and facilities moving forward. We look forward to welcoming you again the next time you visit the city. Sincerely, Hotel Management
Business response:
Ivan, thank you for your nice rating and letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
rude front desk front desk was rude and always seemed "stressed" for the most part, not explaining things well...less than accommodating...everything in the room was old, worn and less than fresh...worst extended stay I've ever been at
Business response:
Marianne, thank you for staying with us. We apologize for the behavior of our associate. Your comments has initiated an additional training for our team as to improve our guests’ experience. Also, we will your feedback in regards to the room will be shared with the maintenance team to be more diligent with their work. We truly hope you will give us another chance to prove we are committed to providing outstanding accommodations and service. Please see us again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Dallas - Coit Road
How is Extended Stay America - Dallas - Coit Road rated?
Extended Stay America - Dallas - Coit Road has a 3.4 star rating with 1,577 reviews.
When is Extended Stay America - Dallas - Coit Road open?
Extended Stay America - Dallas - Coit Road is open now. It will close tomorrow at 12:00 a.m.