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Extended Stay America - Dallas - Coit Road
- Hotels
- Dallas, TX
About this business
Location details
12121 Coit Rd., Dallas, TX, 75251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was okay, until I saw a roach on the floor crawling next to me. When I checked out, a housekeeper helped me and told me that no one was there to check me out, she tried to help me out the best way she could. So I left a note on the counter to reinsured that the hotel know that I was checking out. Overall this place was ok.
Business response:
Christopher, thanks again for being our guest. We are happy you liked your room and also appreciated the service provided by our staff. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
It wasn't that bad of a hotel, but the room smelt of cigarettes and it just felt dirty.
Business response:
Thanks for choosing to stay at Extended Stay America. We are pleased your overall visit was enjoyable, but we apologize for the smell of smoke you experienced during your stay. We work hard to provide a clean environment and we are sorry the smell compromised your experience. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact on our guests. Thank you for your candid feedback, and we hope to welcome you back in the future. Sincerely, Hotel Management
Business response:
Robert, thank you for being our guest. We are pleased to know that your overall had a pleasant stay. We appreciate your feedback and hope to see you again soon. Sincerely, Hotel Management
Great STAY The staff was excellent, friendly and helpful
Business response:
Peter, thank you for the positive review and for taking the time to recognize our hotel. We are delighted to know how much you enjoyed your time with us and the excellent service provided by our staff. Thanks for being our guest. We can't wait to welcome you back to Extended Stay America. Sincerely, Hotel Management
GREAT Staff Staff was very nice and helpful.
Business response:
Peter, thank you for the positive review and for taking time to recognize our hotel. We are delighted to know how much you enjoyed your time with us and the excellent service provided by our staff. Thanks again for being our guest. We can't wait to welcome you back to Extended Stay America. Sincerely, Hotel Management
Hey keep up the good work It was very great stay
Business response:
Thank you for staying at Extended Stay America. We are thrilled to read you had a wonderful time with us. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Dissapointed overall rooms were clean but only 1 towel no cups no coffee pot and ask for queen bed and they gave us a full size.
Business response:
Terrie, we appreciate you taking the time to comment on your stay, and we apologize for the problems that inconvenienced you. Our main focus is to ensure your comfort and satisfaction, and we will ensure these items are addressed. We hope you will give us another opportunity to provide you with the outstanding service we are usually known for providing. Sincerely, Hotel Management
Not the greatest Very loud with vehicles right outside the door. There was a plate of leftover food in the fridge. The breakfast was very limited with oatmeal and coffee.
Business response:
Thank you for your review. We are sorry for the noise and cleanliness issues you experienced while you were here. We have shared your feedback with the respective teams and will certainly step up our efforts so your next stay is even better. We will also make a note of your feedback with regard to our complimentary grab-and-go breakfast as we plan any changes to it. Please come back and see us again. Sincerely, Hotel Management
Worst Extended Stay ever This hotel need to have a better management, since I wasn’t able to get any of the kitchen supplies that they say they have to offer, I was there for 5 days and all I could get was 2 plates and 2 forks they kept telling to ask everyday to see if other kitchen items would be available, that was a big disappointment and on top of that, when my toilet paper when out I went to the front desk to ask for a role of toilet paper and they told me that they couldn’t give me another one that we are supposed to ... read more
Business response:
Please accept our apologies for the issues you encountered and for the inconvenience you had due to lack of amenities. Your concerns have been shared with the appropriate teams, and we will take steps so that our future guests have a better experience. We hope to have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Dallas - Coit Road
How is Extended Stay America - Dallas - Coit Road rated?
Extended Stay America - Dallas - Coit Road has a 3.4 star rating with 1,637 reviews.
When is Extended Stay America - Dallas - Coit Road open?
Extended Stay America - Dallas - Coit Road is open now. It will close tomorrow at 12:00 a.m.