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Extended Stay America - Dallas - Frankford Road
- Hotels
- Dallas, TX
About this business
Location details
18470 N. Dallas Pkwy., Dallas, TX, 75287, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Comfortable room! Having the extra room made it so much more comfortable.
Business response:
Thank you for being our guest at Extended Stay America. We're glad to know you loved your well-appointed accommodation and that you had a great time with us. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
Trip for wedding photos... Good hotel for the price.. kitchen inside room needs update, need better house keepers they are not doing a full room check/clean.
Business response:
Thank you for staying with us at Extended Stay America. We are glad you found us to be a good value and that you had an overall pleasant stay. However, we are sorry we missed meeting some of your expectations. We value your feedback and hope to have another opportunity to welcome you again soon. Sincerely, Hotel Management
Business response:
We enjoyed seeing your five-star rating and cannot thank you enough for it. On behalf of everyone here at Extended Stay America, I invite you to come back and stay with us again when in the area! Sincerely, Hotel Management
Business response:
Mary, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Nice people Dirty room The lady that checked me in was nice. The beds were comfortable and the toom was spacious. The bed skirts were filthy and full of stains. Only a few muffins and nothing but coffee were available for breakfast so my kids didnt have a drink until we left. The room smelled like burnt toast & burnt eggs. It should have been sprayed or aired out.
Business response:
Santana, thank you for being our guest. Although you liked our courteous associates, we are sorry for the issues you encountered. Your comments will be shared with the appropriate team members, so we can take action to prevent these issues from happening again. We hope the positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
Business response:
Thank you for letting us know your visit at Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you so much for the perfect rating of Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management
The girl Millie was very nice and helpful with anything I needed. I was a little upset with my room there was a few things broken and the door got stuck where I had trouble getting in a couple of times.
Business response:
We are flattered by your very kind review of Extended Stay America. Team members like Millie are a perfect example of the passionate and dedicated spirit of service that we value. We are delighted that our caring hospitality really stood out. Thank you for staying with us, and we hope to welcome you back soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Dallas - Frankford Road
How is Extended Stay America - Dallas - Frankford Road rated?
Extended Stay America - Dallas - Frankford Road has a 4.3 star rating with 655 reviews.
When is Extended Stay America - Dallas - Frankford Road open?
Extended Stay America - Dallas - Frankford Road is open now. It will close tomorrow at 12:00 a.m.