Extended Stay America - Dallas - Frankford Road

Business response:

Thank you for staying at Extended Stay America and for the kind rating. We are pleased that we met most of your expectations and hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America for your stay! We are glad you loved our property, your suite, and our friendly staff. We strive daily to please our guests, and your feedback tells us we are meeting those goals. We value your recommendation and hope to see you the next time you are in the area. Sincerely, Hotel Management 

Business response:

Rod, thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We apologize that our facility fell short of your expectations and have shared your comments with our team as we work on updating and refreshing our hotel. On a positive note, we are happy you liked our courteous associates. Thank you also for your feedback, and we hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

Thank you for the fantastic feedback about your stay at Extended Stay America. We are delighted to know you were impressed with the cleanliness of our property and that our associates surpassed your expectations. We appreciate the outstanding review and look forward to your future visit. Sincerely, Hotel Management