Extended Stay America - Dallas - Greenville Ave.

Business response:

Dear Ajayi Emmanuel, Thank you for your feedback and for choosing to stay with us. We're pleased to hear that you found the city's bustling atmosphere appealing. However, we apologize for any concerns you had about the road network in certain areas. Guest safety is a priority, and we appreciate your feedback on this matter. We'll continue to monitor and address any issues within our control. We hope to welcome you back for another visit and provide you with a more enjoyable experience. Sincerely, Hotel Management 

Business response:

Dear Karan, Thank you for your review and for choosing our hotel for your extended stay. We appreciate your positive feedback about our location. We apologize for the oversight regarding the shower curtain and iron, and we regret any inconvenience caused by the lack of clean linens during your stay. Your comments will be shared with our team for improvement. We're glad to hear that overall you had a good stay, and we hope to have the opportunity to welcome you back with an even better experience next time. Sincerely, Hotel M... read more

Business response:

Dear Freedom, Thank you for your positive feedback of your stay at Extended Stay America! We're pleased to hear that you found your room clean and that Trey provided helpful and professional service. Guest satisfaction is our priority, and we appreciate your kind words about our staff. We look forward to welcoming you back for another enjoyable stay. Sincerely, Hotel Management