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Extended Stay America - Dallas - Greenville Ave.
- Hotels
- Dallas, TX
About this business
Extended Stay America Hotel Dallas - Greenville Avenue is located at 12270 Greenville Ave, Dallas, TX. This business specializes in Hotels & Motels and Other Lodging.
Location details
12270 Greenville Ave., Dallas, TX, 75243, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I liked the staff. Area is very unsafe and prostitution is on high.
No coffee pot in rooms.coffee downstairs was water. No phone in the room and the whole hotel smelled stail and mildew. Never again!!!
Business response:
Dear Danny, We appreciate your feedback and apologize for the inconvenience you experienced during your stay. Guest satisfaction is essential to us, and we regret falling short of your expectations. We will review your comments with our team to ensure we address these issues promptly. Your input helps us improve, and we value your business. If you ever choose to stay with us again, we will do our utmost to provide you with a more enjoyable experience. Thank you for bringing these matters to our attention, and we hope to have... read more
Good place to stay It always is a good place to stay, especially if you beed a place for more than 1 night.
Lots of different bugs crawling in the room and no plug for the bathtub or someone to give you fresh towels and toilet paper every morning.
Business response:
Dear Heather, We take comments such as this seriously, so we thank you for providing the information. Please know we have policies and procedures regarding pest control concerns, and we are confident this was an isolated event. We apologize for the issues you had in your suite, which will be informed to our team to resolve the problems you faced for future guests. Also, the toiletries are available at the front desk, and our visitors preferably bring their vanity kit along; however, our front desk associates are happy to del... read more
Quiet and peaceful
Business response:
Dear Heather, Thank you for staying with us at Extended Stay America. We are thrilled to read that you had a wonderful experience with us. We are happy you liked everything about your stay, including our quiet and peaceful atmosphere. Your positive feedback is greatly appreciated, and it motivates us to continue providing our guests with the best possible service. We hope to welcome you back soon when you are in the area.Sincerely,Hotel Management
Nice staff
Wish they could have taken care of the roaches
Business response:
Dear Heather, Thank you so much for your outstanding review. We are glad that everything went well during your stay and that you had a memorable experience. However, we apologize for your concerns and will address them with our housekeeping and pest control team. Thank you for choosing Extended Stay America, and we hope to have the opportunity to welcome you back any time you are in the area.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Dallas - Greenville Ave.
How is Extended Stay America - Dallas - Greenville Ave. rated?
Extended Stay America - Dallas - Greenville Ave. has a 4.3 star rating with 1,257 reviews.
When is Extended Stay America - Dallas - Greenville Ave. open?
Extended Stay America - Dallas - Greenville Ave. is open now. It will close tomorrow at 12:00 a.m.